Job Description

The Customer Contract Management (CCM) Contract Analyst is responsible for contract adjudication, analysis, and customer interaction in support of our company's managed care agreements. This position will support the Vaccines book of business.

The ideal candidate will possess strong leadership, technical, business, and financial acumen, and will maintain the highest level of compliance with contract terms and conditions, regulatory requirements, and applicable laws.

The ideal candidate will support internal stakeholders and provide strong partnership with our company's external customers in the administration, performance reporting, and analysis of Vaccines contracts and programs. The specific responsibilities will change as the Vaccines business evolves.

Responsibilities Include:

• Use of our company's systems to support contract administration and rebate payment processing for a range of vaccine customers.

• Advisement and consultation with key internal stakeholders regarding strategy, contracting system processes, and contract terms and conditions

• Validation of data and assessment of customer compliance with contract terms

• Development and deployment of models and processes to evaluate, analyze, and support contract design and pull-through activities

• Presentation of results to internal customers, including vaccine Customer Managers, and coordination with external customers on the overall performance of the contract

• Advanced analytical and reporting support for the vaccine customer segment that leverages in-depth knowledge of customer data, trends, and contract performance

• Building and developing internal and external customer relationships, including the ability to engage in discussions to resolve issues and maintain and grow access to our company's products

Qualifications

Education Minimum Requirement:

• BS/BA Degree is required. MBA is preferred

Required Experience and Skills:

• At least 2 years of experience in one of the following fields: Managed Care/Managed Care ContractingAccounting / FinanceGovernment Pricing

Preferred Experience and Skills:

• Working knowledge of CCM’s contract management system

• Accounting / finance experience

• Knowledge of the contract lifecycle management process

• Knowledge of the managed healthcare environment

• Strong working knowledge of Microsoft Excel

• Strong financial acumen

• Customer engagement, communication, and support skills

• Effective organizational skills, accuracy, and attention to detail

• Experience in data analysis and interpretation of data

• Aptitude with complex computer systems

• Demonstrated critical thinking and problem-solving skills

Required Skills:

Adaptability, Adaptability, Budgeting, Cash Management, Contract Administration, Contract Compliance, Contract Lifecycle Management (CLM), Contract Management, Corporate Financial Planning and Analysis (FP&A), Customer Data, Customer Engagement, Data Visualization, Financial Analysis, Financial Modeling, Generally Accepted Accounting Principles (GAAP), Managed Care, Managed Care Contract Negotiations, Management Controls, Microsoft Excel, Preparation of Financial Reports, Quantitative Abilities, Regulatory Requirements, Stakeholder Engagement, Strategic Planning, Strategic Thinking {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$106,200.00 - $167,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

06/1/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R400801