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PLM Support Analyst

Michelin

Michelin

IT, Customer Service
Pune, Maharashtra, India
Posted 6+ months ago
PLM Support Analyst

- - - - - - - - - - - -

Main expected skills:

- First experience on 3D Experience or other PLM tool (could be academic)

- Motivation to support Michelin tire developer for at least next 3 years.

A first experience on support or on Dassault solution would be appreciated.

Main activity:

- Incident and user request management

- Participation to application improvement:

- Root cause analysis

- Work with development team to make application more robust

- Improvement of user training

- Monitoring and alerting improvement

- New release validation.