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PLM Support Analyst



IT, Customer Service
Pune, Maharashtra, India
Posted on Thursday, February 8, 2024
PLM Support Analyst

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Main expected skills:

- First experience on 3D Experience or other PLM tool (could be academic)

- Motivation to support Michelin tire developer for at least next 3 years.

A first experience on support or on Dassault solution would be appreciated.

Main activity:

- Incident and user request management

- Participation to application improvement:

- Root cause analysis

- Work with development team to make application more robust

- Improvement of user training

- Monitoring and alerting improvement

- New release validation.