Solution Architecture -- Copilot
IT
Bengaluru, Karnataka, India
Posted on Jun 26, 2026
Overview
Responsibilities
Qualifications
The Architect role in Solution Architecture involves gathering insights about client business and technical requirements to propose viable solutions based on Microsoft technologies. The role includes acting as a customer advocate, leveraging existing architecture approaches, and applying technical knowledge to meet clients' needs and resolve technical constraints. Architects assess and build clients' technical capabilities, lead technical activities for building solutions, and support pre-sales, post-sales, and implementation for client projects. They contribute to the design, build, and deployment of proof of concepts (POCs) and pilots, applying methodology and governance to minimize risks and manage quality assurance. Additionally, they act as trusted advisors by building relationships, challenging others, and demonstrating Microsoft's value proposition.
The role includes various levels, from IC2 to IC6, each with increasing responsibilities and expertise. For example, IC2 focuses on learning and supporting colleagues, while IC6 involves leading the adoption of Microsoft solutions technologies and developing a deep network of relationships with senior-level decision makers.
Responsibilities
The Architect job description includes several key responsibilities and roles:
• Gathering Insights: Solution Architects gather insights about client business and technical requirements to propose viable solutions based on Microsoft technologies. They act as customer advocates and share insights with internal teams to better meet customer/partner needs.
• Architecture Design and Deployment: They leverage existing architecture approaches to achieve Microsoft’s agreed commitments to customers/partners. They apply technical knowledge of architecture solutions to meet clients’ business and technical requirements and resolve technical constraints and blockers.
• Building Technical Capabilities: Solution Architects assess, enable, and build clients' technical capabilities. They lead technical activities for building solutions and support pre-sales, post-sales, and implementation for client projects.
• Proof of Concepts (POCs) and Pilots: They contribute to the design, build, and deployment of proof of concepts (POCs) and pilots. They apply methodology and governance to minimize risks and manage quality assurance.
• Trusted Advisor: Solution Architects act as trusted advisors by building relationships, challenging others, and demonstrating Microsoft’s differentiated value proposition.
• Delivery Sponsor: This role may serve as a delivery sponsor for a select number of assigned customers, demonstrating full accountability for portfolio, account, customer relationship, and financial management in presales and delivery.
• Continuous Learning: Architects demonstrate the ability to learn new technologies based on business demands and industry trends.
• Deep Product Knowledge and Extensive Implementation Experience: The Architect for AI Business Solutions will require deep product knowledge and skills in Business Applications, Modern Work, Copilot and Agentic solutions, and extensive experience implementing Business Applications and Modern Work solutions, and AI leveraging Copilot and Agentic solutions.
• Architecture Design and Deployment: They leverage existing architecture approaches to achieve Microsoft’s agreed commitments to customers/partners. They apply technical knowledge of architecture solutions to meet clients’ business and technical requirements and resolve technical constraints and blockers.
• Building Technical Capabilities: Solution Architects assess, enable, and build clients' technical capabilities. They lead technical activities for building solutions and support pre-sales, post-sales, and implementation for client projects.
• Proof of Concepts (POCs) and Pilots: They contribute to the design, build, and deployment of proof of concepts (POCs) and pilots. They apply methodology and governance to minimize risks and manage quality assurance.
• Trusted Advisor: Solution Architects act as trusted advisors by building relationships, challenging others, and demonstrating Microsoft’s differentiated value proposition.
• Delivery Sponsor: This role may serve as a delivery sponsor for a select number of assigned customers, demonstrating full accountability for portfolio, account, customer relationship, and financial management in presales and delivery.
• Continuous Learning: Architects demonstrate the ability to learn new technologies based on business demands and industry trends.
• Deep Product Knowledge and Extensive Implementation Experience: The Architect for AI Business Solutions will require deep product knowledge and skills in Business Applications, Modern Work, Copilot and Agentic solutions, and extensive experience implementing Business Applications and Modern Work solutions, and AI leveraging Copilot and Agentic solutions.
Qualifications
The Architect qualifications include several key skills and capabilities:
Architecting Impactful Solutions:
• Architecture Design: The ability to apply reference architecture and patterns for a variety of solutions (e.g., advanced analytics, artificial intelligence, big data, Internet of Things, modern business intelligence and analytics, modern applications, data platform modernization, data warehousing, business intelligence and analytics, etc.).
• Artificial Intelligence (AI): Knowledge of artificial intelligence (AI) technologies and their applications.
• Cloud Security: The ability to explain and advise on cloud security considerations, capabilities, and tools across software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS).
• Engineering Skills: The ability to understand and analyse the software and hardware components of programs. This includes the ability to engineer, reverse engineer, test, and analyse inventions and products.
• Network Architecture: Knowledge of the framework for the specification of a network's physical components and their functional organization and configuration, its operational principles and procedures, as well as communication protocols used.
• Security Principles: The ability to follow secure-by-design principles to ensure a secure foundation in the design of solutions.
• Software Architecture: Knowledge of the high-level structures of a software system and the principles of creating such structures and systems.
• Software Engineering Practices: The ability to apply software engineering principles, including application architecture, software development, and coding skills to deploy customer solutions.
Driving Effective Stakeholder Partnerships:
• Conflict Resolution: The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
• Executive Relationships: The ability to interact confidently with senior leaders of the organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution.
• Negotiation: The ability to achieve mutually satisfying agreements in negotiations with others by listening to their objectives, acting as the company's representative to effectively communicate the company's objective, and seeking common ground and collaborative solutions.
• Business Relationship Management: The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors.
• Stakeholder Management: The ability to manage project stakeholders and stakeholder engagements.
• Team Facilitation: The ability to lead and orchestrate cross-functional teams to complete objectives.
• Technical Communication: The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
• Trusted Advisor: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
Industry Leading Business and Industry Knowledge:
• Business Analysis: The ability to identify business needs and determine solutions to business problems.
• Business Knowledge: The ability to appreciate the technical nature of the business, as well as how a particular function relates to that industry and the competition.
• Commercial Technology Acumen: Knowledge of the business drivers behind technology.
• Competitive Analysis: The ability to identify competitors and evaluate their respective strengths and weaknesses.
• Migration Planning: The ability to lead customer conversations on competitive cloud differentiation in compelling customer terms.
• Technology Industry Knowledge: Knowledge of trends, direction, new products, and changes in the technology as it applies to a particular area of focus.
Leveraging Data Insights to Meet Business Needs:
• Data Analysis: The ability to systematically gather information from a variety of sources, analyse information, identify implications of data, draw conclusions, generate alternatives and solutions, and evaluate the consequences of choosing each alternative using quality metrics and data.
• Data Architecture: Knowledge of Data Architecture, the process and the outcome of analysing the overall structure and the logical interrelationships of how data fits together throughout the organization.
• Databases: Knowledge of data platform modernization and data warehouse capabilities.
• Decision Making: The ability to make decisions in a fast-paced, rapidly changing environment.
Managing Projects to Ensure Quality:
• Governance Methodology and Practices: Knowledge of established governance methodology, policies, procedures, and practices.
• Operational Excellence: The ability to apply principles, systems, tools, and strategic insights to sustainably improve key performance metrics (KPIs) and drive operational efficiencies.
• Project Management: Knowledge of and the ability to carry out the process of planning, organizing, and managing tasks and resources to accomplish a well-defined objective.
• Quality Assurance: Knowledge of and the ability to follow systematic and continuing processes of checking to see whether a product, service, or process is meeting specified requirements.
• Strategic Technical Planning: The ability to map the company's products and solutions to customer modernization and digital transformation plans to drive business outcomes.
Maximizing Microsoft Value to Business:
• Cloud Platform: Knowledge of the cloud platform, productivity platform, identity, and multi-geography deployment strategy.
• Consultative Selling: The ability to understand customer needs through dialogue before recommending products/services.
• Creativity: The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.
• Driving Insight-Led Conversations: The ability to bring a differentiated, tailored point of view to customer or partner conversations that create a valuable purchase experience for the customer/partner.
• Innovation & Capability Growth: The ability to apply and encourage an innovative point of view during client interactions to identify new opportunities and grow client capabilities.
• Microsoft Products: Knowledge of Microsoft products/services and the ability to participate in technical conversations related to products/services.
• Storytelling: The ability to sell and communicate value within and outside the company by sharing stories and historical anecdotes.
• Architecture Design: The ability to apply reference architecture and patterns for a variety of solutions (e.g., advanced analytics, artificial intelligence, big data, Internet of Things, modern business intelligence and analytics, modern applications, data platform modernization, data warehousing, business intelligence and analytics, etc.).
• Artificial Intelligence (AI): Knowledge of artificial intelligence (AI) technologies and their applications.
• Cloud Security: The ability to explain and advise on cloud security considerations, capabilities, and tools across software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS).
• Engineering Skills: The ability to understand and analyse the software and hardware components of programs. This includes the ability to engineer, reverse engineer, test, and analyse inventions and products.
• Network Architecture: Knowledge of the framework for the specification of a network's physical components and their functional organization and configuration, its operational principles and procedures, as well as communication protocols used.
• Security Principles: The ability to follow secure-by-design principles to ensure a secure foundation in the design of solutions.
• Software Architecture: Knowledge of the high-level structures of a software system and the principles of creating such structures and systems.
• Software Engineering Practices: The ability to apply software engineering principles, including application architecture, software development, and coding skills to deploy customer solutions.
Driving Effective Stakeholder Partnerships:
• Conflict Resolution: The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
• Executive Relationships: The ability to interact confidently with senior leaders of the organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution.
• Negotiation: The ability to achieve mutually satisfying agreements in negotiations with others by listening to their objectives, acting as the company's representative to effectively communicate the company's objective, and seeking common ground and collaborative solutions.
• Business Relationship Management: The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors.
• Stakeholder Management: The ability to manage project stakeholders and stakeholder engagements.
• Team Facilitation: The ability to lead and orchestrate cross-functional teams to complete objectives.
• Technical Communication: The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
• Trusted Advisor: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
Industry Leading Business and Industry Knowledge:
• Business Analysis: The ability to identify business needs and determine solutions to business problems.
• Business Knowledge: The ability to appreciate the technical nature of the business, as well as how a particular function relates to that industry and the competition.
• Commercial Technology Acumen: Knowledge of the business drivers behind technology.
• Competitive Analysis: The ability to identify competitors and evaluate their respective strengths and weaknesses.
• Migration Planning: The ability to lead customer conversations on competitive cloud differentiation in compelling customer terms.
• Technology Industry Knowledge: Knowledge of trends, direction, new products, and changes in the technology as it applies to a particular area of focus.
Leveraging Data Insights to Meet Business Needs:
• Data Analysis: The ability to systematically gather information from a variety of sources, analyse information, identify implications of data, draw conclusions, generate alternatives and solutions, and evaluate the consequences of choosing each alternative using quality metrics and data.
• Data Architecture: Knowledge of Data Architecture, the process and the outcome of analysing the overall structure and the logical interrelationships of how data fits together throughout the organization.
• Databases: Knowledge of data platform modernization and data warehouse capabilities.
• Decision Making: The ability to make decisions in a fast-paced, rapidly changing environment.
Managing Projects to Ensure Quality:
• Governance Methodology and Practices: Knowledge of established governance methodology, policies, procedures, and practices.
• Operational Excellence: The ability to apply principles, systems, tools, and strategic insights to sustainably improve key performance metrics (KPIs) and drive operational efficiencies.
• Project Management: Knowledge of and the ability to carry out the process of planning, organizing, and managing tasks and resources to accomplish a well-defined objective.
• Quality Assurance: Knowledge of and the ability to follow systematic and continuing processes of checking to see whether a product, service, or process is meeting specified requirements.
• Strategic Technical Planning: The ability to map the company's products and solutions to customer modernization and digital transformation plans to drive business outcomes.
Maximizing Microsoft Value to Business:
• Cloud Platform: Knowledge of the cloud platform, productivity platform, identity, and multi-geography deployment strategy.
• Consultative Selling: The ability to understand customer needs through dialogue before recommending products/services.
• Creativity: The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.
• Driving Insight-Led Conversations: The ability to bring a differentiated, tailored point of view to customer or partner conversations that create a valuable purchase experience for the customer/partner.
• Innovation & Capability Growth: The ability to apply and encourage an innovative point of view during client interactions to identify new opportunities and grow client capabilities.
• Microsoft Products: Knowledge of Microsoft products/services and the ability to participate in technical conversations related to products/services.
• Storytelling: The ability to sell and communicate value within and outside the company by sharing stories and historical anecdotes.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.