Critical Environment Technician

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

We’re looking for people who’ve built their careers in mission critical, highly regulated industries such as Oil & Gas, Aviation, Pharmaceutical, Semiconductor, Utilities, Industrial & Manufacturing, and Facilities or Building Services. If your background includes hands on experience as an Electrical, Mechanical, Maintenance, Facilities, or Services Technician — and you take pride in safety, reliability, and operational excellence — your skills could have a real impact here.

This role is part of our Cloud Operations & Innovation (CO+I) team which is the engine that powers our cloud services and delivers the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Why Microsoft?

• You will work with critical systems that require high reliability and operational excellence
• You will receive comprehensive training, clear operating models and continuous support
• You will be part of a skilled, international team that values safety
• The working environment is structured, controlled and responsible
• You will do work that has a direct and meaningful impact on digital infrastructure

You will work as part of an operational team and participate in the operations and maintenance of one or more technical systems, such as:
Electrical systems (substations, UPS systems, standby generators) Mechanical and cooling systems (air handling units, cooling, heat transfer and HVAC systems)
Building automation and control systems

Your key responsibilities include:

• Daily and routine inspection and monitoring of datacentre equipment, spaces and areas in accordance with predefined rounds and inspection procedures
• Identifying deviations and faults, and responding to incidents and abnormal situations according to defined operating models • Planned, preventive and corrective maintenance in accordance with documented work instructions and approved procedures
• Participation in safe and systematic troubleshooting and resolution of technical issues
• Recording and tracking maintenance activities in the Computerised Maintenance Management System (CMMS)
• Supervising external contractors and coordinating work in accordance with Microsoft’s work permit and safety processes
• Participating in the development and maintenance of operating, maintenance and emergency procedures (SOP, MOP, EOP)
• Collaboration with the team, control room and other stakeholders

• Upper secondary education (vocational or general upper secondary school) or equivalent practical work experience
• Some prior experience in technical work, such as: industrial maintenance, electrical or HVAC installations, energy, process or production facilities, datacentres, hospitals or other demanding technical environments
• You will be required to travel between sites as part of this role so a valid driver’s license will be required.

Direct datacenter experience is not required—we provide onboarding and support to build the necessary domain expertise.
You do not need to meet every requirement to apply.
If you have strong experience in similar technical environments, a passion for safety, and operations, we encourage you to apply.

Critical Environment Ops ATR-B - The typical base pay range for this role across Finland is € 41,600.00 - € 53,800.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/finland-corporate-pay.html

Critical Environment Ops ATR-C - The typical base pay range for this role across Finland is € 46,100.00 - € 64,700.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/finland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.