Senior Technical Program Manager
IT, Operations
Redmond, WA, USA
The Partner Quality Engineering (PQE) team knows performance is how every Windows PC is judged — how fast it starts and resumes, how quickly apps launch, how long the battery lasts, and how well it runs on everyday hardware. These are the fundamentals customers feel each day, and the measures that partners, reviewers, and buyers use to rank one device against another.
As a Senior Technical Program Manager, you will own the performance outcomes for the Windows device ecosystem. You define the metrics that matter, turn assessment data into clear guidance partners can act on, influence how devices are designed and built, and drive the performance and power issues that matter most to resolution. You do it by partnering broadly — across multiple engineering and feature teams, device and silicon partners, and internal stakeholders — to make Windows PCs measurably better.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Own the performance signal for the ecosystem: define and track the KPIs that matter most, and make the data clear and actionable for partners and leadership.
Influence device design so hardware ships competitive fundamentals out of the box — fast startup and resume, quick app launch, and strong battery life.
Champion great performance on mainstream and entry-level devices, including efficient use of memory on resource-constrained designs.
Keep performance assessments relevant to how people really use their PCs, partnering with engineering teams on what to measure and how.
Drive performance and power issues to resolution with device and silicon partners through hands-on workshops and co-engineering.
Represent performance externally at major industry and partner events, and build the enablement that helps partners resolve common issues on their own.
Bring data and AI into performance triage to find and fix issues faster, and help shape how those capabilities are adopted over time.
Qualifications
Required Qualifications:
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
Preferred Qualifications:
- 4+ years of experience shipping products in a Program Manager, Technical Program Manager (TPM), Product Manager, or Developer capacity.
- 4+ years in program management or engineering, ideally in device performance, platform or hardware ecosystems, or developer and engineering tools.
- Experience with product fundamentals such as performance, power/battery life, or silicon engagements.
- A track record of driving measurable performance improvements on shipping products with external partners — not just tracking metrics.
- Data fluency: able to define and defend KPIs, and to translate telemetry and benchmarks into clear, actionable guidance.
- Experience influencing hardware or product-design decisions through data and benchmarking.
- Excellent communication: able to turn complex technical data into compelling narratives for partners and leadership, and to present with credibility at external events.
#Windows
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.