• Develop and execute account plans to achieve customer outcomes, revenue targets, and consumption goals across assigned accounts.
• Drive alignment and accountability across internal stakeholders, industry experts, and partners to ensure successful execution of account strategies.
• Build and expand relationships with key internal and external stakeholders to support opportunity development and business growth.
• Anticipate customer needs, identify risks and growth opportunities, and adjust priorities to maximize business impact and long-term account success.

• Build trusted relationships with executive, business, and technical decision makers through consultative engagement and ongoing business reviews.
• Develop a deep understanding of customer business priorities, technology strategies, and industry trends to identify opportunities for innovation and growth.
• Lead strategic technology discussions and coordinate internal resources to support customers' digital transformation objectives.
• Advocate for customers internally, address competitive risks, and drive engagement strategies that strengthen customer satisfaction and loyalty.

• Maintain strong knowledge of Microsoft's product portfolio, solutions, strategy, and industry trends relevant to assigned accounts.
• Understand customer business models, market dynamics, and challenges to inform strategic planning and customer engagement.
• Collaborate with industry experts and partners to gather insights that support customer transformation and business outcomes.
• Apply industry and customer knowledge to identify opportunities that drive value, growth, and competitive differentiation.

• Articulate Microsoft's value proposition and align solutions to customer business objectives and key performance indicators.
• Lead and coordinate cross-functional teams and stakeholders to deliver customer-focused solutions and accelerate sales execution.
• Leverage customer feedback and insights to improve customer satisfaction, strengthen relationships, and drive successful outcomes.
• Identify and drive solution adoption, consumption, upsell, and cross-sell opportunities while supporting long-term customer success.

Required/minimum qualifications

• Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work experience OR 5+ years sales and negotiation experience OR equivalent experience.
• Advanced proficiency in both English and Spanish.

Additional or preferred qualifications

• Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 8+ years sales and negotiation experience or related work experience OR 10+ years technology sales and negotiation experience OR equivalent experience.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.