Are you looking for an opportunity to make a significant impact on Independent Software Vendors (ISVs) and Startups success in an engineering group designed to deliver best of breed enablement experiences? Do you enjoy managing complex workstreams, driving clarity where there is ambiguity and ensuring operational capability across a diverse group of Program Managers and Engineers? If so, then look no further than the Azure Customer Experience Team (CXP), where we are fundamentally shaping the way our customers deliver their solutions on the cloud.

The role: The ISV and Digital Native Center of Excellence group within Azure CXP delivers holistic engineering engagements and feedback-driven insights to innovate and create enablement experiences for customers who are delivering their solutions on the cloud. We are looking for a Program Manager to help lead and drive our business and operations capabilities who brings leadership, teamwork, and a vision to deliver success for our organization’s charter.

If you are enthusiastic about supporting and enabling a diverse, passionate, and dedicated organization of individuals, with a culture of inclusion, growth mindset and collaboration, look no further.

Responsibilities

• Lead and drive the ROB and operations of the org, that ranges from Business Insights, Enablement, Readiness and Tools & Processes.
• Works with cross-functional stakeholders to develop new programs and/or improve current ones to deliver customer success.
• Define and land communication strategy with customers and stakeholders to amplify value prop and success.
• Work closely with leadership to drive semester planning and land organizational priorities.
• Develop business processes and tools to improve organizational efficiency and communication lines
• Identify, analyze, and develop strategies to improve organizational health, including culture work, MS Poll initiatives, diversity and inclusion (D&I) priorities, rewards and recognition and other org and people health related actions
  
  

Attributes And Capabilities

• Efficient, strategic problem solver, with ability to see the “big picture”, who is comfortable working independently, thinks holistically about key issues, and helps influence positive outcomes
• Demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously in a fast-paced environment, and negotiate and collaborate effectively
• Bring analysis and reporting skills to help define and measure operational capablity and delivered impact
• Relentless desire to continuously improve our business while keeping things (processes, tools, etc.) simple
• Exceptional written, presentation, and verbal communications skills that can applied across organizational levels, countries and cultures
• Embodies and models Microsoft culture of growth mindset, inclusion & One Microsoft
  
  

Qualifications

• At least 3 years of relevant business experience with a track record of success in one or more of the following: business management, analysis and reporting, operations, project management and/or program management
• Bachelor’s degree in business, finance, operations, or equivalent experience
  
  

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.