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Product Manager



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See open jobs at Microsoft.
Costa Rica
Posted on Monday, February 12, 2024
With hundreds of millions of users and tens of thousands of business customers from every industry and region in the world, Office 365 is the locomotive that is driving Microsoft’s leadership in cloud services. The Office 365 core platform is critical to the success of Office 365 and a foundational ingredient in every productivity experience and intelligent service built in the Microsoft Cloud. This platform underpins new apps and services built by Microsoft and third parties, growing rapidly into the user-centric cloud services ecosystem that will help realize the step change in productivity promised by next generation machine intelligence.

We are looking for motivated individuals that want to use their product mindset with a technical background to help drive and define specific requirements and SLAs or metrics on key areas for directory, authentication and authorization. You’ll work with a broad team of Product Managers and architects to help drive the final vision and delivery of big bets in the area.


  • Embody our culture and values


Key functions include:

  • Write functional product specifications for requirements and metric definitions for core features.
  • Help deliver modernization of identity, authentication and authorization platform across the Core team.
  • Work with the main development team to track delivery of features, metrics and quality reports for various products.
  • Solve and simplify problems in scale and availability for the main Core Directory and Authentication platform as our core product.
  • Work with partner teams to understand needs and translate them to well defined and prioritized scenarios & requirements and plans to resolve any issues. Help build strong relationships with partners as they build on our platform.
  • Define Objectives and Key results along with metrics (KPIs) and SLAs to measure success of our platform investments. Design monitoring capabilities and telemetry to support the SLA agreements with partners.


Required Qualifications to Include:

  • Product Management or Technical Product Management background or equivalent.
  • +1 year of experience in the area preferred but not required.
  • Must be a highly driven individual, able to operate with less supervision, build plans, drive clarity in pursuing the outcomes.
  • Knowledge of identity, authentication and authorization platforms preferred.
  • Writing skills and good communication capabilities.
  • Preferred background knowledge of security and cloud-based platforms & databases.
  • Ability to easily grasp high cloud scale & distributed architectures.
  • Capabilities for creative problem solving for product issues and customer needs.
  • Deep focus on customers means delivering awesome and secure experiences & capabilities for our application developers.
  • Tracking hard problems end-end with the core engineering team.
  • Learning new technologies, AI model and security protocols, incorporate plans and ideas to leverage them.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This job is no longer accepting applications

See open jobs at Microsoft.