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Supply Chain Operations Manager



Taipei City, Taiwan
Posted on Monday, February 12, 2024
Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

Cloud Manufacturing Operations and Fulfillment (CMOF) organization within CSCP manages Business Operations performance and supply of hardware for the data centers. Well-defined and executed sourcing and supply chain management ensures reliable on-time performance, optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy supply chain professional to help build create sustainable advantage through supply chain.

The role of Operations Planner/Manager will help develop and manage processes and capabilities that enable the supply chain operations team to meet the financial goals, increase on time delivery and reduce cycle time.


In this role, you will be an individual contributor responsible for supporting inventory planning processes and strategies across the Supply Chain Operations Planning function of Microsoft’s Azure Cloud.

  • Monthly MPS Planning for server hardware across the Systems Integration Partners
  • Working with internal partners on weekly and monthly supply supportability process
  • Development of FGI warehouse strategy leveraging Lean ROP principles to drive replenishment
  • Work with NPI, Mission Control and CSCP partner teams to manage pilot to growth ramp with SI’s
  • Allocation of constrained materials across with partner teams and SI’s
  • Working with SI’s to develop inventory management strategies in support of Cycle Time and Financials goals
  • Support monthly interlocks with SI’s creating awareness, understanding and visibility to plan changes and business objectives
  • Drive continuous performance and process improvements including development of tools



  • Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 7+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR equivalent experience.
  • 5+ years’ experience in supply chain, Demand/Supply planning, Sourcing or Operations


  • 4 years working experience in Operations Supply Planning
  • Minimum of 5+ years’ experience in electronics, telecommunications, and/or information technologies in a supply chain supporting of hardware or software
  • Experience in project or program management with proven track record of successfully setting up and executing supply chain operational processes
  • Extensive experience in leading cross functional internal and external global teams for supply chain operations
  • Cloud / high tech supply chain experience is a plus
  • Knowledge supply planning disciplines and best practices
  • Experience with supply chain analytics and modeling techniques
  • Excellent communication and organizational skills with the ability to synthesize and report out both verbally and in writing
  • Strong influencing skills and ability to build strong relationships across multiple layers in the organization
  • Distinctive analytical and problem-solving skills with the ability to implement and drive continuous improvement actions to gain efficiencies in a matrix environment
  • Proven capabilities in operating in a growing, fast-paced, results-oriented environment
  • Experience with SAP IBP Supply Planning or similar supply planning tools such as Kinaxis, SAP-IBP, Oracle Cloud Planning, etc. is desirable.
  • Proficient with business tools (e.g. word, excel modeling, power point slides) and able to generate quality outputs


The ability to meet Microsoft, customer and/or government security screening requirements are needed for this role. These requirements include but are not limited to the following specialized security screening: Microsoft Cloud Background Check - requirement to pass the Microsoft Cloud Background Check is needed upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.