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Senior Technical Program Manager



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IT, Operations
Vancouver, BC, Canada
Posted on Monday, February 12, 2024
As part of Microsoft’s vision of redefining productivity in a mobile-first and cloud-first world, we believe the modern workspace is underserved by the existing software solutions and we are building the new, truly modern collaboration and productivity hub for the workspace. Microsoft Teams is revolutionizing the ways we communicate, collaborate, and connect with each other. Every day, millions of people use Microsoft Teams to collaborate with their colleagues and communicate with their friends. With Microsoft Teams, we have the unique opportunity to transform the way people communicate and work together across the globe.

We are seeking a "Senior Technical Program Manager" for the Microsoft Teams Calling, Meeting, and Devices group to help us achieve our goals. In this role, you will be responsible for driving strategic programs through planning, development, and release cycles. You will work closely with product and engineering teams, as well as collaborate with partner teams across Microsoft. Your ability to work collaboratively will be critical to the success of this role. Additionally, you should have a bias for seamless execution while driving operational excellence through continuous improvements.

You Are Someone Who Is

  • An exceptional collaborator and able to work across multiple teams and functions to deliver complex programs.
  • Customer focused – striving to understand and meet customer needs.
  • Combination of technical and program management skills - Drills deep into technical issues while keeping focus on overall business goals
  • Brings a systems thinking approach and holistic view to problem solving to align expectations, dependencies and deliverables.
  • Effective stakeholder management and crisp communication across all levels.
  • Ability to lead without direct authority across teams to drive towards common goals.
  • Thrives on creating order out of chaos. Creates frameworks to execute smoothly at scale.
  • Confidently articulates priorities and tradeoffs to recommend a path to success.
  • Drives impactful change through metrics and data driven decision making.
  • Change agent who strives for continuous improvement.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Embody our Culture and Values


  • Collaborate closely with product and engineering teams to understand program requirements, goals, and priorities.
  • Develop and execute comprehensive plans for complex cross functional programs, dependencies, and timelines, to ensure successful program delivery.
  • Coordinate cross-functional teams, including engineers, product managers, developers, and partners, to ensure alignment and seamless execution.
  • Identify potential risks and issues and proactively implement mitigation strategies.
  • Act as the primary point of contact for stakeholders, providing regular updates on project progress, key milestones, and any changes in scope.
  • Work closely with Product & Engineering teams, Release Managers and Technical Program Managers to align release activities across the portfolio.
  • Seeks opportunities to improve and automate processes to achieve scaled operations - planning, execution, releases, dependencies, and change management.


Required Qualifications

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, or product development
    • OR equivalent experience.
  • 2+ years experience managing cross-functional and/or cross-team projects.
  • 4+ Project Management in software/hardware industry
  • 1+ years of softwrae development experience
Preferred Qualification

  • 10+ years of experience in Technical Program/Project Management in software/hardware industry. Knowledge of software/product development life cycle including Agile and Waterfall methodologies
  • BS/MS Degree in Computer Science is preferred and PMP Certification is a big plus.
  • Communications - Good verbal and written communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.
  • Problem Solving - Thorough analytical and problem-solving skills, capable of identifying potential roadblocks and finding creative solutions.
  • Stakeholder Management - Skilled in managing relationships with internal and external stakeholders, ensuring their needs are met and expectations are managed.

Technical Program Management IC4 - The typical base pay range for this role across Canada is CAD $104,000 - CAD $193,200 per year.

Find Additional Pay Information Here





Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This job is no longer accepting applications

See open jobs at Microsoft.