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Customer Success: Internship Opportunities

Microsoft

Microsoft

Customer Service, Sales & Business Development
Buenos Aires, Argentina
Posted on Monday, February 12, 2024
Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Learn more about our cultural attributes

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!

Responsibilities

Applications to these opportunities are considered for all available Customer Success intern roles, including but not limited to, the role described below:

Cloud Solutions Architecture

Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.

Responsibilities:

  • Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.
  • Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels.
  • Solicits input from others to contribute to proposals for viable solutions based on specific technical products. demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner. Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes.
  • Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
  • Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Ensures that the customer's environment and applications are well-architected.

Qualifications

Minimum Qualifications

  • Bachelor's Degree in Business Administration/Management, Marketing, Information Technology, Computer Science or related field and with at least one year or semester remaining before ending University.

Preferred Qualifications

  • Strong desire and business acumen for consultative solution selling
  • Exceptional negotiation, customer service, and interpersonal skills
  • Excellent verbal and written communication, analytical and presentation skills
  • Intermediate or advanced english proficiency.

Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.