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Senior Technical Program Manager

Microsoft

Microsoft

IT, Operations
Redmond, WA, USA
Posted 6+ months ago
Microsoft Cloud Operations + Innovation (CO+I) is the team behind building the Microsoft cloud. Within CO+I, the Datacenter Planning & eXecution Engineering (DPXE) team is responsible for delivering engineering ecosystem for the datacenter capacity delivery business for Microsoft’s cloud. We have a portfolio of complex, multi-disciplinary, multi-million, multi-year datacenter construction and lease projects with specific safety, quality, schedule, and cost goals.

Do you enjoy the challenges of multi-million, multi-year, complex projects? Does designing and building the next generation of connected tools to digitize the planning, ordering, procurement, supply chain, and construction of new datacenters intrigue you? Are you a Senior Technical Program Manager (TPM) who enjoys work across organizations to solve complex problems?

If so, we are looking for you to join the Microsoft Cloud Operations + Innovation (CO+I) Engineering team as a Senior Technical Program Manager. This team, working closely with our Software Engineering and Business teams, builds, and operates, a portfolio of solutions to digitize datacenter planning, procurement, supply chain, and construction with specific safety, quality, schedule, and cost goals.

The Capacity Delivery Planning and Execution (DPX) Engineering team is responsible for architecting, designing, and building the next generation of connected systems and tools using microservices architecture to help manage and support critical business functions such as Cost, Schedule, Networking, Land/Lease, Energy, Construction, Commissioning, Procurement, Safety, Planning etc. in a real time manner. The team has a charter to deliver against the NorthStar goal of building robust automation for these functions through well engineered systems and at the same time design and build the next gen, AI/ML based, recommendation engine to enable cost and schedule modeling, supply planning, execution planning etc. while integrating with the bigger CO+I ecosystem.

In this role, you will drive Planning and scheduling, Order Management, Finance and Cost Management solutions for our Engineering, Procurement and Construction (EPC) projects to transform and digitize processes.. As part of this team, you will help define and drive a charter to deliver against the NorthStar goal of building robust automation for the Planning, Ordering, Procurement, Finance and Cost Management functions which will result into 100% schedule & cost predictability and fastest cycle times for Data Center Capacity Delivery. To achieve this, you will help build the next generation of solutions which integrate AI/ML based recommendation engines to enable cost and schedule modeling, supply planning, ordering, and execution planning while also integrating with the broader CO+I engineering ecosystem."

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Senior Technical Program Manager, your mission is to develop and execute cutting-edge solutions for Datacenter Planning, Ordering, Procurement, Finance and Cost Management for our CO+I Organization. As the TPM, you’ll lead projects from planning to delivery by working closely with business stakeholders and engineers across CO+I engineering. Lead project initiatives, drive end to end digital transformation to implement state-of-art processes & tools and remain accountable for the targeted business outcomes. As part of this role/responsibility you will own building the vision for the business area, driving discussions, and participating in defining the to-be state for business processes and building the engineering roadmap, owning and driving the engineering execution by working closely with engineering leads and the business teams. Develop a clear product roadmap balancing business, technical, and experience considerations. Manage data migration, provide guidance, monitor progress, stay abreast of industry trends, and foster a culture of data stewardship and collaboration. Elevate the Industry with impeccable supply planning, order lifecycle management, and demand management processes for new data center build and data center operations, solutions and tools.

  • You will identify complex opportunities and gaps across multiple product and service feature areas, then collaborate with other departments to evaluate opportunity, define solution options, and propose a roadmap.
  • You will partner with Business and Software Engineering to design technical solutions across feature areas. You’ll also identify risks and propose data-based mitigations.
  • Develop and execute a comprehensive project plan for B2B partner integration.
  • Cross team collaboration and coordination for timelines with internal and external partners.
  • Create and maintain comprehensive documentation related to integration processes and configurations.
  • Ensure that documentation is accessible and understandable for relevant stakeholders.
  • You’ll define success criteria and create relationships for implementing features for complex cross-functional projects. You’ll coordinate and ensure alignment across organizations.
  • You will deliver on roadmap for multiple feature groups, track project schedules, develop staging and implementation plan, and manage governance programs.
  • You will drive continuous improvements by validating use cases and writing test cases from scratch. You’ll also lead teams to partner with other departments to collect performance metrics, drive customer support, and lead direct customer engagements.

Qualifications

Required/Minimum Qualifications:

  • 4+ years experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience.
  • 2+ year(s) of experience managing cross-functional and/or cross-team projects.
  • 3+ years experience in delivering end-to-end Implementation projects using SAP S/4, SAP Ariba, SAP IBP, Dynamics 365, Primavera P6 EPPM (Oracle), MS Project
Other Requirements

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

  • Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience.
  • 6+ years of experience managing cross-functional and/or cross-team projects.
  • 5+ years experience and delivering 3+ end-to-end Implementation projects using SAP S/4, Dynamics 365, SAP IBP, SAP Ariba.
  • Technical background in Order-to-Cash, Procurement tools such as SAP IBP, S/4, Microsoft Dynamics, other enterprise resource planning (ERP) and master data management systems and Middleware.
  • 5+ Years Engineering Procurement and Construction (EPC) industry process knowledge and experience in Project Planning, along with excellent change management, training, problem-solving, and troubleshooting capabilities.
  • 5+ Expertise in SAP IBP, Material Management, cross module integration touch points with Master Data, Planning. Integration skills to develop functional specifications for integration with other SAP/Non-SAP Applications
  • Analytical skills to analyze data, identify trends, and make data-driven decisions. Ability to diagnose and guide teams to troubleshoot issues, solve complex problems, and propose innovative solutions.
  • Demonstrate proficiency in interpersonal, communication and presentation skills.
  • Experience with data integration, APIs, and cloud-based solutions.
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.