Technical Program Manager - Network Infrastructure Deployment

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Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI!

CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

The Network Infrastructure Deployment team delivers the hyper-scale, low latency, high reliability network connecting customers around the globe to the rapidly growing Microsoft Cloud. As part of the Cloud and Enterprise organization, we support the needs of more than 200 Microsoft online services, including Bing, Office 365, SharePoint, Skype, OneDrive and several hundred thousand customers using Azure to host and run their Cloud Services in over 200 datacenters, running millions of servers and edge computing nodes all over the world. Our customers and partners rely on our commitment, follow through and continuous improvement to achieve their goals.

As a Technical Program Manager, you will be able to execute strategies to deliver Cloud network infrastructure along with the related technologies to support data center capacity demands at scale in a dynamic, fast paced environment. Applying a systems-thinking approach, you will need to understand the product/program lifecycle process, apply technical insights and deep knowledge of constraints along the deployment execution process and across ecosystem teams to drive network deployments that ensure predictable delivery of capacity to end customers on time. You are part of a global team where you will plan, lead, and coordinate with global stakeholders and external suppliers to deploy greenfield and brownfield network infrastructure sites.

Required Qualifications:

• Experience managing cross-functional and/or cross-team projects. Bachelor's Degree AND experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.

Preferred Qualifications:

• Experience in Data Center Networking or Network Engineering domains
• Master’s degree in engineering or computer science or applicable background
• Network infrastructure experience and proven track record of coordinating hyper scale program/project delivery within large IT/Telecommunications and/or Internet Service Provider experience and industry concepts
• Demonstrated technical/process problem solving and communication skills with the ability to make sense of ambiguity and drive outcomes
• Analytical, verbal, written, interpersonal communication skills and attention to detail
• Experience using MS office productivity tools – Excel, Microsoft Project, Power-BI, Kusto, SQL etc.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

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• Primary responsibility is driving hyperscale cloud network infrastructure deployment projects required to enable new cloud capacity, leveraging knowledge of formal program and operations management principles
• Working with partners on defining and controlling program scope, creating, and executing to committed schedules as well as maintaining and reporting out program deliverables across the region
• Drive continuous improvement of deployment processes, including assessment of program delivery capabilities, gathering, leveraging performance data/metrics, establishing corresponding targets, and measurement of on-going progress improvement initiatives
• Enable/drive and support workflow orchestration, and integration efforts whilst enabling systemic automation along with effective data management
• Lead with outstanding communication, problem solving, analytical and program management skills
• Coordinate with datacenter operations and engineering teams to improve scalable deployment activity and related performance
• Responsible for end-to-end deployment lifecycle, carefully balancing delivery quality and managing priorities, taking corrective actions as necessary to meet stated business objectives
• Work independently in a dynamic and high-pressure environment and timely delivery despite ambiguous and changing business requirements
• Embody our Culture and Values