Senior Technical Program Manager

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It doesn’t matter what your previous job titles have been – we expect that you’re comfortable with market analysis, data analysis, experimentation, talking to customers, partnering with internal teams to get things done, tackling ambiguous questions, defining features and scenarios, driving & planning efforts across various teams, and learning new skills. You’ll need the humility to be okay with ideas and projects that don’t pan out, and be able to learn from them.

As a Senior Technical Program Manager, you will be working on growing the outreach of the Microsoft Clarity product. Microsoft Clarity aspires to be the leading behavioral analytics tool for the web. We offer a rich intuitive design, deep user insights, as well as seamless and smart ways site owners can delight their visitors. We pride ourselves on our team culture, can-do attitude and startup like environment. We seek candidates with a growth mindset who are willing to continually learn and grow. We love self-learning / self-motivated individuals who take initiative and fully own their work. Given the distributed nature of our team, we also rely on efficient self-confident communicators to represent their work while they partner with internal and external stakeholders.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree AND proven experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• Experience managing cross-functional and/or cross-team projects.
• Demonstrated communication skills and ability to work effectively in an agile environment across different time zones.

Preferred Qualifications:

• Bachelor's Degree AND proven years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• Experience managing cross-functional and/or cross-team projects.
• Experience reading and/or writing code (e.g., sample documentation, product demos).
• Experience in web development and JavaScript.

• You’ll need to understand market trends and growth opportunities and what our customers and competitors are doing in response to those.
• You’ll help us make sense of the telemetry signals from our internal tools and services. Are there patterns of usage that lead to churn or retention, for example?
• You’ll propose product strategies and marketing efforts to capitalize on growth opportunities.
• You'll define scenarios and features within the product, within first and third party integrations, and within internal telemetry tools aimed at meeting growth goals. You'll work closely with engineering teams to build these scenarios and features along other partner teams.
• You’ll be an active learner and problem-solver, eager to work alongside data scientists, engineers, and designers to get things done.
• You’ll be seeking meaning in the data, curious and comfortable exploring large data sets to find clues about growth opportunities.