Technical Specialist - Non-Relational Database (Pre-sales)

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Are you passionate about helping customers transform their businesses? Join Microsoft and be at the forefront of this transformation. Help organizations rethink aspects of their business to set them and their people up for success.

The main goal of Microsoft Technology Specialists (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services, focusing on our Non-Relational Database portfolio (MongoDB & Cosmos DB).

The TS is expected to help the customers’ technical evaluators and decision makers to take the best decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly sales targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft cloud-based technologies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications:

• Deep domain knowledge in NoSQL Databases and practical hands-on implementation experience at the expert level in one of the following areas: Cosmos DB, Mongo DB, Dynamo DB, Amazon Neptune or equivalent NO-SQL technologies

• Hands-on programming experience (Scala, Python, SQL etc.)

• Solid experience in technical pre-sales or technical consulting

• Experience within App Development & Database development teams

• Master's OR bachelor’s degree in computer science, Information Technology, or related field experience

• General understanding of Microsoft's database portfolio and the application development capabilities

Additional or Preferred Qualifications:

• Azure Certifications: Enterprise Data Analyst Associate (DP 500) or Azure Cosmos DB Developer Specialty (DP 420) or equivalent industry certifications preferred.

• Competitive Landscape: Knowledge of Database platforms such as MongoDB, Dynamo DB, Amazon Neptune, or others

• Partners: Experience leveraging partner solutions to solve customer needs and scale opportunities.

• Experience creating Proof of Concepts (PoC)/Pilots for customers ​that lead to production deployments.

• Collaborative: Works cohesively with customers, the Microsoft account team, and Microsoft partners. Helps others succeed by identifying and promoting innovative solutions and strategies.

• Excellent Communicator: Demonstrates executive presence, presentation skills, deep technical product demo abilities, written and verbal communication skills.

• Relationship Building: Proven track record of building deep technical relationships with senior executives. Experience in managing various stakeholder relationships to get consensus on solution/projects. The ability to influence and build relationships across technical and business teams.

Your Key Responsibilities:

• The role of a Technical Specialist for Databases involves a variety of responsibilities centered around understanding customer requirements, designing solutions, and providing technical expertise. You support our sales teams with technical expertise to lead technical customer conversations. Here are some key aspects of the role:

  • Lead technical discussions with customers leveraging processes and tools, demos, and programs; using consultative sales methodology and technical expertise to understand the customer needs and demonstrate how Microsoft solutions can address them; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
  • Build technical strategy: map the agreed customer vision into a strategy, resolve concerns, prevent & remove technical blockers, validating a strong business case for investment and translated technology complexity into business impact.
  • Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture. Drive POCs/pilots to create momentum for MVPs, infusing key Database technologies where appropriate and being technically proficient to conduct and complete a POC with hands-on-skills. Articulate the end-to-end architecture, including both App and Database (No-SQL) services.
  • Identify new opportunities within customer engagements.
  • Be the Trusted advisor and use proactive effort to find and understand customers’ pain points, and design and offer solutions (with business case) to technical leaders.
  • Be the Voice of Customer to share insights and best practices with Engineering, to remove key blockers and drive product improvements.
  • Maintain and grow expertise in Database Technologies (Azure Cosmos DB, Mongo DB and Open Source DBs) while keeping up to date with market trends and competitive insights; collaborate and share with the technical community.
  • Be an Azure platform evangelist for non-SQL scenarios and present Lessons Learned and Best Practices on Conferences and Customer Workshops or share them during Hackathons with our customers or technical community.
  • Scale through partners, acting as liaison between the partner and account team and facilitating partner resources and processes; supporting partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.
  • Develop customer technical skilling plan in collaboration with customer and account team.