Account Manager - Microsoft Advertising

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As an Account Manager - Microsoft Advertising, you will enable Microsoft to better serve clients by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining strong trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving strong coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health [This role is flexible in that you can work up to 50% away from the office].

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• 5+ years experience in Sales, Advertising, or Marketing with a focus on online media, or digital advertising
  • OR Bachelor's Degree in Sales, Marketing, or related field AND 8+ years experience in Sales, Advertising, or Marketing with a focus on online media, or digital advertising
  • OR Master's Degree in Business Administration in Sales, Marketing, or related field AND 5+ years experience in Sales, Advertising, or Marketing with a focus on online media, or digital advertising
  • OR equivalent experience
• Experience in online media, digital advertising, or Search Engine Marketing Sales and Service experience
• 3+ years account management experience OR equivalent.
• Fluency in English and Brazilian Portuguese.
  

Preferred Qualifications:

• Skilled in Collaboration & Influence
• Experienced working cross-functionally with sales, marketing, and product teams.
• Able to influence internal stakeholders to meet client needs.
• Skilled in Adaptability & possession of Growth Mindset
• Comfortable working in a fast-paced, evolving environment.
• Willingness to learn and adapt to new tools, processes, and client industries.
• Solid communication and interpersonal skills, both written and verbal.
• Ability to manage multiple accounts and prioritize tasks effectively.
  Proficiency in English.
• Analytical mindset with the ability to interpret data and generate insights.
• Demonstrated ability to build trust and rapport with clients.
• Experience in identifying upsell and cross-sell opportunities.
• Ability to resolve client issues with a solution-oriented approach.

• Partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.​
• Learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
• Influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always leads with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bring to life how MSA can increase business results.
• Optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals.
• Use a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
• Maintain a positive approach during difficult objections & negotiations and ​demonstrate expertise in MSA’s features and incentives, including incubations products.
• Be able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.