Supply Chain Manager

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Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

The Cloud Sourcing, Spares, Security and Sustainability (CS4) organization within CSCP manages sourcing, strategy, and suppliers to provide cost, flexibility, and supply advantages that enable our org to become a world-class supply chain. Well-defined and executed sourcing and supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

We are looking for a passionate, high energy, technical supply chain professional to help build sustainable advantages through the supply chain. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As a Spares and Warranty team we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR equivalent experience.
• 3+ years of experience with supply chain analytics.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 4+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR equivalent experience.
• Extensive knowledge of hardware sourcing and supply chain.
• Demonstrated expertise in spares and warranty support including forward and reverse flows.
• Demonstrated track record of supplier management.
• Proven capabilities in operating in a growing, fast-paced, results-oriented environment.
• Distinctive problem-solving leadership and analytical thinking capabilities.
• Skilled in influencing and ability to build lasting relationships across multiple layers in the organization.
• Leadership skills and an ownership mindset.
• Excellent communication and synthesizing skills (both written and verbal).
• Operations consulting experience is a plus.
• Extensive experience collaborating with and leading cross functional teams.
• Cloud / high tech supply chain experience is a plus.

Supply Planning IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 18, 2025.

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• Main contact point for supply optimization, ensures compliance with SLAs, collaborates cross-functionally on performance scorecards
• Proactively mitigates risk throughout operations by holding teams accountable for all aspects of supply, including technical, schedule, and operational risks
• Establish sourcing strategy through strong partnerships to drive long term continuity of supply for spares and warranty parts and services
• Provide thought leadership, driving strategic initiatives with internal stakeholders and suppliers to support cloud supply chain objectives and strategies.
• Create and deliver supplier relationship management strategy with each supplier in the space.
• Participate in RFQs and selection process through a cross functional analysis around supplier capabilities
• Support of programs through the new product development phases to ensure continued optimization, parts availability, and launch readiness.
• Onboard supplier to Microsoft tools / system as required
• Ensure supplier compliance with Microsoft requirements (e.g., social responsibility, security)
• Defines and executes the spares and warranty sourcing strategy across suppliers