Senior Supply Chain Program Manager

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Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Cloud Manufacturing Operations and Fulfillment (CMOF) organization within CSCP manages business operations performance and supplies hardware to the datacenters. Well-defined and executed supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

Required Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR equivalent experience.
• 2+ years experience managing cross-functional and/or cross-team projects.
• 3+ years of cloud infrastructure experience and proven track record of managing hyper scale program/project delivery within large IT/Telecommunications, Internet Service Provider, cloud-based technology business or similar industry.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 4+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
  • OR equivalent experience.

• 6+ years experience managing cross-functional and/or cross-team projects.

• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

• 7+ years of cloud infrastructure experience and proven track record of managing hyper scale program/project delivery within large IT/Telecommunications, Internet Service Provider, cloud-based technology business or similar industry.

Supply Planning IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay.

Microsoft will accept applications for the role until July 7, 2025.

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As a Senior Supply Chain Program Manager, you will be able to execute strategies to deliver end-to-end cloud infrastructure decommission initiatives to support the next generation capacity demands, facility infrastructure, and cost reduction at scale in a dynamic, fast paced environment. Applying a systems-thinking approach, you will need to understand the product/program lifecycle process, apply technical insights and deep knowledge of constraints along the server decommission planning and execution process and across ecosystem teams and drivers that ensure predictable delivery against the plan. You are part of a global team where you plan, lead, and coordinate with global stakeholders and external suppliers to decommission legacy cloud hardware and infrastructure.

• Primary responsibility is driving cloud infrastructure decommission projects leveraging knowledge of formal program and operations management principles.
• Plan and execute small and large-scale complex decommission initiatives, including the evaluation and research process, and successfully execute by driving hardware decommissions end-to-end.
• Research and understand all upstream and downstream decommission dependencies and coordinate with key stakeholders to execute against the targets.
• Balance the customer’s requirements with technical constraints.
• Apply a broad and deep understanding of customers, partners and internal groups' needs, drivers, and decision-making processes.
• Plan, strategize, and influence priorities and decisions to drive transformation of the Azure Cloud Decommission Management business.
• Collaborate with business partners to identify alternative solutions and options to resolve business challenges; gain buy-in across the business partner stakeholder group on final recommendations and cross-functional team alignment.
• Work with partners on defining and controlling program scope, creating, and executing committed milestones and schedules as well as maintaining and reporting out program deliverables across the region.
• Assist in the creation of new reporting capabilities and process documentation.
• Drive clarity and alignment across business partners on multi-phased roadmap for solution implementation, ensuring alignment to minimum viable scope at each phase.
• Oversee and manage large-scale hardware migrations across multiple sites.
• Familiarity with functional operations of server, storage, and network functions.
• Establish and manage expectations for delivery and benefit realization across stakeholders.
• Build and maintain collaborative relationships and trusted partnerships across the Microsoft Engineering Group landscape.
• Identify and develop strategic relationships with new and existing internal cloud infrastructure partners and other internal groups to enhance networks and open communications.
• Enable/drive and support workflow orchestration, and integration efforts whilst enabling systemic automation along with effective data management.
• Lead with outstanding communication, problem solving, analytical and program management skills.
• Coordinate with data center operations and engineering groups teams to improve scalable cloud infrastructure decommission activity and related performance.
• Responsible for end-to-end decommission lifecycle, carefully balancing delivery quality and managing priorities, taking corrective actions as necessary to meet stated business objectives,
• Work independently in a dynamic and high-pressure environment and timely delivery despite ambiguous and changing business requirements.
• Risk Management
• Continuous Improvement