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Partner Solution Specialist - Nonprofit and Education (Security)

Microsoft

Microsoft

Customer Service
Posted on Jul 8, 2025

Partner Solution Specialist – Nonprofit and Education (Security)

Sydney, New South Wales, Australia

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Date posted
Jul 07, 2025
Job number
1843881
Work site
Up to 50% work from home
Travel
25-50 %
Role type
Individual Contributor
Profession
Sales
Discipline
Partner Solution Sales
Employment type
Full-Time

Overview

Are you passionate about empowering Education Kindergarten to Year 12 (K-12) and nonprofit organisations to unlock the full potential of their cybersecurity capabilities? As a Partner Solution Specialist (PSS) for Security, you’ll lead strategic engagements with education K–12 and nonprofit partners and customers to identify their evolving security needs and align them with Microsoft’s integrated security, compliance, and identity solutions. You’ll guide partners and customers throughout their digital transformation—demonstrating how Microsoft’s advanced security platform, infused with AI and automation, can protect digital estates, streamline security operations, and strengthen organisational resilience. Your expertise will be central in helping partners and customers embrace a Zero Trust approach, enhance threat protection, and build lasting security foundations.

You’ll be part of a high-performing team focused on Microsoft’s most strategic nonprofit and education K-12 partners and customers, driving the daily execution of security priorities. Collaboration across internal teams and the partner ecosystem will be key to delivering impactful security solutions, generating new pipeline, and closing deals that provide measurable security outcomes. With a deep understanding of the Education and nonprofit sector’s unique security challenges, you’ll help customers and partners safeguard their digital environments while leveraging AI for proactive defence. This role blends strategic engagement, technical security expertise, and collaborative execution—enabling you to help advance security postures and realise the full value of Microsoft’s security capabilities through partnership.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications

  • Bachelor's Degree AND 4+ years experience in core sales, CSP program engagement, channel sales, and/or SMB business development.
    • OR equivalent experience.
  • Demonstrated expertise in Microsoft’s security capabilities, with deep understanding to identify their security needs and align them with Microsoft’s integrated security, compliance, identity, and AI solutions.
  • C-900: Microsoft Security Compliance, and Identity Fundamentals Certification or equivalent.
  • Proven ability to articulate and apply these capabilities to address the unique challenges faced by Education K–12 and nonprofit organisations, enabling secure digital transformation and resilience through partner-led engagements.

Preferred Qualifications

  • 8+ years of experience in core sales, CSP program engagement, channel sales, and SMB business development.

  • Strong partner relationship management and solution development skills.
  • Executive presence with excellent communication and presentation skills.
  • Problem-solving mindset with experience in budget planning and procurement.
  • Ideally with basic business proficiency in additional languages like Korean, Japanese, Mandarin.

#CELA

Responsibilities

Partner Strategy and Business Planning

  • Develop and execute Partner Solution Area Business Plans that are industry aligned to nonprofit and educationK-12 with key partners. The outcome of the strategic commerical business plans are to drive discovery and qualification of new Cyber Security and AI platform opportunities by building long-term relationships and by understanding customer priorities, budgets, and procurement processes.
  • Lead weekly coaching and update calls with invested partners to maintain focus and resolve issues swiftly.
  • Collaborate with nonprofit and education K-12 Partner Ambassadors to amplify partner impact.

Sales and Marketing Execution

  • Drive key marketing and sales activities with partners, including Security and AI Ready Workshops, MCI Workshops, and partner-led events.
  • Utilise customer demand generation engines to support partner-led outreach and engagement.

Channel Development and Enablement

  • Engage with partners to expand customer and wider partner ecosystem reach by ensuring access to key assets and materials.
  • Guide partners through transformation journeys to build prioritised education K-12 and nonprofit practices with leadership support and co-investment.
  • Coach partners to articulate cloud benefits to customers, increasing paid-to-grant ratios and reducing engagement friction.

Partner Engagement and Referral Management

  • Own local referral partner relationships, ensuring readiness across Microsoft’s integrated security, compliance, identity, and AI solutions.
  • Support Sales team in referral health reviews and provide feedback to improve partner performance aligned to the nonprofit and education K-12 sectors to support the acceleration of security opportunities.

Territory Growth and Investment

  • Develop and support growth plans focused on nonprofit and education K-12 industry scale.
  • Align partner business models and expertise with Microsoft’s mission to ensure strategic focus and impact.

Performance Management and Reporting

  • Manage monthly reporting cycles to capture insights and inform future investments.
  • Act as the local SMB Security Solution Area nonprofit and education K-12 lead, promoting engagement at scale through partners and affiliates.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.