Principal Content Manager

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At Microsoft, we are reimagining how technical guidance is created and delivered. You’ll join a team that blends deep architectural expertise with AI-assisted systems to meet the evolving needs of cloud builders. Together, we empower developers, architects, and organizations to succeed on the Microsoft Cloud through modular, scenario-based content that reflects real-world use and adapts to global audiences. Our work is surfaced through agentic experiences and modern workflows, powered by Microsoft Learn.

We focus on creating authoritative narratives that reflect real-world architecture patterns, tradeoffs, and decision-making frameworks. We also provide production-grade code samples and templates that demonstrate best practices. Our curated libraries offer reusable code and guidance for domains like modernization, migration, and Artifical Intelligence (AI)-driven architectures. Additionally, we integrate AI into our content pipelines to scale expert-authored guidance. Together, we’re building the future of content that is agile, intelligent, and deeply aligned with customer needs.

As a Content Leader, you will lead a team of experienced content developers based in Ireland, driving high-impact, cross-cutting Azure initiatives such as modernization, migration, secure-by-design architectures, AI integration, and cloud governance. This role demands a strong blend of technical depth, people leadership, and systems thinking. You’ll set strategic direction, coach team members, and ensure the consistent delivery of modular, scenario-based content that reflects architectural best practices across diverse domains. You’ll also help shape next-generation content development pipelines that leverage AI agents and automation to scale quality and impact.

This opportunity will allow you to accelerate your career growth through global collaboration and technical leadership. You'll develop deep business and architectural acumen across critical Azure solution areas and hone your skills in AI-assisted content systems and scalable content strategy. Additionally, we support flexible work arrangements, including partial or full remote options depending on role and location.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Demonstrated writing, content design, information technology (IT), or coding/programming proficiency
  
  • OR equivalent experience
• People management experience

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Proven experience leading technical content, developer relations, or cloud architecture teams.
• Deep understanding of cloud architecture patterns and real-world implementation challenges.
• Familiarity with modern content workflows, AI-assisted authoring, or developer tooling.
• Experience using data and experimentation to inform decisions and improve team outcomes.

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• Lead and grow a high-performing team of content developers focused on building authoritative, scenario-based guidance for Azure architects and developers.
• Define content strategy and priorities in partnership with stakeholders, aligned to cross-cutting cloud scenarios such as AI-driven solutions, workload migration, modernization, resiliency, security, and sustainability.
• Drive operational excellence in content planning, production, validation, and publication workflows using intelligent tooling, agentic systems, and modular content principles.
• Foster technical and architectural fluency across the team to ensure content reflects real-world design patterns, tradeoffs, and implementation choices.
• Collaborate globally with engineering, field, and platform teams to integrate regional priorities and ensure content relevance across customer segments and geographies.
• Use data-driven insights (e.g., Kusto, Power BI, Copilot) to monitor performance, identify gaps, and guide iterative improvements in content and process.
• Promote a culture of innovation, inclusion, and learning by mentoring team members, championing experimentation, and contributing to the evolution of our content systems and strategy.