Account Technologist, Financial Services

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Do you love technology? Do you want to be at the forefront of AI and the applied use of this technology in a sector that touches every Australian? This role is for you.

As an Account Technologist you will work with the Account Executive to bring to life the strategic agenda with our clients. You will orchestrate the broader team inside Microsoft to delight our customers. This opportunity will allow you to work at the forefront of AI, Security, technology and how this will empower our clients to deliver word leading experiences. You will work with the largest organations in Australia to transform their business with AI.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Minimum Experience

• Proven experience in a senior customer-facing technology role (e.g., Solutions Architect, Account Technologist, Technology Strategist) within enterprise or financial services.
• Strong ability to translate complex business needs into technology strategies and roadmaps.
• Experience leading cross-functional and/or global teams to deliver customer outcomes.
• Demonstrated success in building and maintaining executive-level relationships.

Preferred Experience

• Understanding of the Australian and New Zealand financial services industry, including key market trends, challenges, and regulatory considerations.
• Experience acting as a trusted technology advisor for enterprise accounts.
• Track record of leading digital transformation initiatives that align with strategic business objectives.
• Skilled in opportunity identification, demand generation, and influencing customer technology adoption.
• Experience orchestrating partner and internal resources to deliver innovative, competitive solutions.
• Familiarity with industry frameworks and best practices for enterprise account planning and enablement.

• Synthesize business insights and orchestrate global, cross-functional teams to deliver innovative solutions, applying deep expertise and recognized thought leadership.
• Serve as a virtual CTO, providing account-level thought leadership, leveraging deep knowledge of Microsoft solutions, industry trends, and customer needs, and acting as the voice of the customer, industry, and internal teams.
• Shape and execute technology strategy by aligning customer needs with Microsoft solutions, driving digital transformation, building mid-to-long-term technical roadmaps, and translating business objectives into actionable technology plans.
• Identify, develop, and drive opportunities, present value propositions to customers, and create demand; coach peers on opportunity initiation, mapping Microsoft priorities to business needs.
• Lead digital transformation initiatives, partnering with senior business leaders to articulate the advantages of Microsoft technology over competitor solutions, and enabling customer technical specialists to effectively sell Microsoft offerings.
• Map customer technical requirements and business scenarios to Microsoft technology platforms; orchestrate teams and partners to generate demand, embed best practices in account planning, and deliver regular industry/technology briefings to senior decision-makers and technical stakeholders.
• Build customer capability by leveraging readiness resources, creating enablement plans, and demonstrating deep expertise to accelerate adoption and success.