Senior Manager, Global Sales Strategy & Operations

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The Enablement & Operations (E&O) team enables Microsoft Customer and Partner Solutions (MCAPS) Team to better serve every person and organization’s transformation and economic success. How? We design, build, and manage the levers that accelerate commercial growth—including compensation, business performance and insights, planning, skilling, and tooling and engineering.

The MCAPS E&O Revenue Operations team empowers MCAPS to serve customers by activating and innovating Microsoft’s commercial engine. We are seeking a Senior Manager, Global Sales Strategy & Operations to be responsible for the rhythms of business, reporting, and sales technology stack which drives MCAPS.

This is a strategic role within the Enablement & Operations team, which has accountability of looking end-to-end across Microsoft's commercial engine and determining opportunities for improvement. This opportunity is for someone interested in building a left-to-right perspective of Microsoft's Commercial business, and has a very direct opportunity to influence its performance. The role would also have the ownership to streamline MCAPS' sales technology stack by leveraging agentic solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/minimum qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
  • OR equivalent experience.
• 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.
• 3+ years experience streamlining sales technology stack (e.g., Customer Relationship Management (CRM), Reporting) with agentic solutions.

Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay.

Microsoft will accept applications for the role until September 2, 2025.

#E&OJobs

• Streamlining sales technology stack (e.g., Customer Relationship Management (CRM), Reporting) with agentic solutions

• Driving consistency in business reviews across regions, ensuring alignment on metrics, insights, and actions

• Leading the design and execution of Rhythm of the business (ROB) cadences that ensure consistent, high-quality business performance discussions across all levels of MCAPS.

• Partnering with Finance and Technical stakeholders to ensure timely access to accurate, actionable data that supports decision-making.

• Exploring and implementing automation opportunities using AI and agents to streamline manual ROB preparation tasks such as scheduling, attendee selection, and content readiness.

• Other:

• Embody our Culture and Values