Cloud Solution Architect

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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

We’re seeking a Cloud Solution Architect (CSA) with deep expertise across security architecture, E5 and Azure security workloads, including AI, Applications, Infrastructure, and Data, who is passionate about solving complex problems and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you’ll lead strategic technical engagements, advise C-level executives, and partner with Customer Success Leaders to shape and execute security strategies that drive innovation and business value. You’ll guide customers through architecture design, deployment, and operational excellence, helping them secure AI solutions, applications, and infrastructure on endpoints, Microsoft Azure and multi-cloud environments. This is an opportunity to make a meaningful impact by securing customers with a world class security platform.

Must be abile to work all U.S. timezones as needed. Prefer someone located in the U.S. Cenral timezone.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• 5+ years experience in security architecture and/or practitioner experience

Additional or preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• 6+ years experience working in a customer-facing role (e.g., internal and/or external).
• 6+ years experience working on technical projects
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
• 7+ years experience in security architecture and/or practitioner experience with the ability to create cross-platform and multi vendor security architectures, (cloud security, on prem security, identity platform) .

Cloud Solution Architecture IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 4, 2025

• Build trusted relationships with IT Executives and business leaders to shape their Cloud and AI strategy, acting as a technical advisor and champion for their success.
• Lead architectural design sessions and guide the implementation of secure, scalable, and resilient solutions using Microsoft’s practices and frameworks like CAF and WAF.
• Drive technical excellence across Azure workloads—including AI, Apps, Infra, and Data—ensuring mission-critical workloads are optimized for performance, security, and production-scale AI readiness.
• Own the end-to-end technical delivery for a defined set of strategic accounts, ensuring alignment with customer success plans and maximizing the value of Microsoft investments.
• Accelerate Azure consumption and customer outcomes by delivering repeatable IP, resolving technical blockers, and providing delivery oversight for key engagements.
• Collaborate with internal teams and partners to design impactful delivery proposals and support execution with clarity and confidence.
• Actively contribute to Microsoft’s technical communities by mentoring peers, sharing insights, and serving as a spokesperson in internal and external forums.
• Stay ahead of the curve by maintaining advanced certifications and deep technical expertise across priority workloads such as Azure AI Foundry, GitHub, App Services, Databricks, Fabric, and more.
• Inspire customer innovation by helping them adopt AI at scale, guiding them through their transformation journey with confidence and clarity.
• Demonstrate a growth mindset by continuously developing your skills, aligning with business priorities, and contributing to a culture of learning and excellence.
• Other
• Embody our culture and values