Startup Development Manager
Microsoft
Startup Development Manager
Multiple Locations, United States
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Overview
Microsoft for Startups is a global team that takes a 360-degree approach to build success. We work with Venture Capitalists (VCs), industry organizations, customers, and our field teams to identify the most promising startups. By working closely with startup leaders, we empower them to leverage Microsoft’s extensive resources and global Business-to-Business (B2B) market reach. As a Startup Development Manager, your role will involve collaborating with early-stage startups backed by our strategic partners, helping them build and innovate more efficiently using Microsoft’s Cloud and Artificial Intelligence (AI) stack. Acting as a trusted technical advisor and hands-on solution architect, you will enable these startups to accelerate their product development and go-to-market strategies by harnessing Azure AI technologies and tools. This role demands a solid grasp of both the technical and business aspects of the startup's goals and a proficiency in fostering positive relationships with the startup.
In addition to these responsibilities, the individual in this role will partner internally with Microsoft product, sales, and engineering teams to support the dynamic and fast-paced needs of startups. This collaboration will empower founders to successfully partner with Microsoft as they navigate their product development and Go-To-Market Strategies.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
- Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 3+ years experience in technical program/product management, coding, software development/delivery work
- OR equivalent experience.
- 2+ years experience working in a customer-facing role (e.g., internal and/or external).
- 2+ years proficiency in Azure Cloud and AI services and familiarity with open-source Artificial Intelligence/Machine-Learning (AI/ML) frameworks.
- 2+ years experience collaborating with early-stage startups to understand their technical needs and constraints.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience.
- 2+ years of former founder/early engineer experience at a venture backed startup
- OR Proven track record of working with startups.
- 2+ years experience working cloud native applications.
- 2+ years of Technical Certification in Cloud Solution Architecture (e.g., Azure, Amazon Web Services, Google, security certifications).
Customer Solutions Architecture IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
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Responsibilities
- Collect startup insights to inform the design, development, proposal, and delivery of Microsoft solutions that align with startup business objectives, proactively resolving challenges to support accelerated solution adoption.
- As a trusted advisor, represent the voice of the startup within Microsoft to ensure alignment with customer feedback and strategy.
- Enhance customer satisfaction by delivering a positive startup experience. Shows a deep understanding of the key success factors for startups. Identifies dissatisfied customers and initiates remedial actions, including post-mortem reviews when necessary.
- Deliver technology content, including architecture reviews, product demonstrations, and solution workshops, to support startup product development.
- Share ideas, insights, and technical input with team members by applying a working knowledge of specific Microsoft products and programs.
- Identify issues and advise startups to operate and optimize performance in accordance with Microsoft best practices.
- Work with the startup to identify, determine root causes, and resolve blockers to accelerate consumption and solution implementation (e.g., by application of technical capabilities). Identify non-technical issues and escalate for removal by the appropriate party.