Senior Solution Engineer - AI Business Process
Microsoft
Senior Solution Engineer – AI Business Process
Multiple Locations, United States
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Overview
Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
We are looking for a Senior Solution Engineer- AI Business Process to join our team. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.
As a Senior Solution Engineer – AI Business Process, you will specialize in one of the following categories: Finance & Supply Chain, Power Platform, and/or Sales & Services depending on your experience. You will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft’s AI-powered stack across every stage of the development lifecycle. You’ll collaborate closely with engineering leaders and platform teams to accelerate Dynamics 365, Power Platform, and AI through hands-on engagements like Proof of Concepts (PoC), hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment.
As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you’ll help customers modernize their applications by leveraging AI and realize the full value of Microsoft’s platform.
We are currently looking for Senior Solution Engineer – AI Business Process professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. Travel percentages will vary according to role.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications
- 5+ years technical pre-sales or technical consulting experience
- OR a bachelor’s degree in computer science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
- OR a master’s degree in computer science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience
- OR equivalent experience
- 4+ years of experience showcasing the value and demonstrating capabilities of one or more of the following cloud-based systems:
- Dynamics 365, Finance & Supply Chain, Sales/Service/Field Services and/or similar AI-powered CRM and ERP business applications
- Microsoft Power Platform, Copilot Studio and/or similar suite of low-code tools to create intelligent agents for business processes
- 4+ years of experience leading architecture discussions and technical engagements (e.g., ideation workshops, hackathons, PoCs, MVPs) that drive production-scale outcomes.
- Familiarity with application of Zero Trust Principles
Other Requirements
- Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
Preferred Qualifications
- 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
- 6+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
- Knowledge of commercial cloud offerings (Microsoft’s cloud platform and/or knowledge of other business applications solutions and related ecosystems).
Solution Engineer - AI Business Process IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay Area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
Microsoft will accept applications and processes offers for these roles on an ongoing basis.
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Responsibilities
- Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
- Lead hands-on engagements—hackathons and architecture workshops—to accelerate adoption of Microsoft’s cloud platforms.
- Build trusted relationships with platform leads, co-designing secure, scalable architectures and solutions
- Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
- Maintain and grow deep expertise in AI Business Processes, specializing in Finance & Supply Chain, Power Platform, and/or Sales & Services.
- Represent Microsoft through thought leadership in developer communities and customer forums.
Other: