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Solution Area Specialists

Microsoft

Microsoft

Posted on Sep 10, 2025

Solution Area Specialists

Johannesburg, Gauteng, South Africa

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Date posted
Sep 09, 2025
Job number
1873902
Work site
Fully on-site
Travel
75-100 %
Role type
Individual Contributor
Profession
Sales
Discipline
Solution Area Specialists
Employment type
Full-Time

Overview

As a Microsoft AI Business Process Solution Specialist, you will help organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI Age. You will form strong relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams. This role will require travel to customer sites and Microsoft offices.

Qualifications

Qualifications

  • Extensive technology-related sales or account management experience
    • OR Bachelor's Degree in Information Technology, or related field AND solid technology-related sales or account management experience
    • OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND solid years technology-related sales or account management experience.
  • Extensive solution or services sales experience.
    • Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value
    • Expert understanding or solid experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government

Responsibilities

  • Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection.
  • Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
  • Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
  • Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
  • Orchestrate business value + technical solution demos to align with the customers’ desired business outcomes and solution requirements.
  • Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes.
  • Actively and regularly engage in sales community calls/channels and share learnings and best practices.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.