Business Administrator

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Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”

Preferred Qualifications

• 1+ year(s) Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work.

• Associate's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience.

Responsibilities

Meeting Logistics

· May support calendar management for community spaces as needed, based on direction from others. Helps to prepare meeting setting (e.g., booking rooms, troubleshooting virtual settings, providing food). Learns to manage ambiguous situations, with direct guidance from senior colleagues.

Cross-Functional Collaboration and Communication

· Learns to collaborate internally with lead admins while gaining knowledge from peers and managers. Begins to understand how to build a network. Learns to take direction and prioritize multiple requests from admins, teammates and managers.

Discipline Growth and Development

· Learns to understand their organization's culture and business admin charter. Participates in the Business Support community. Engages within the community and attends networking events, trainings, etc. Shadows others and learns from others.

Team Management Support (Headcount Management, Recruitment, Onboarding/ Offboarding)

· Helps to provides onboarding support for new employees, vendors, and interns, under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups).

Event Coordination and Logistics

· Supports team experience activities as needed. Assists team with execution of event logistics (e.g., set up, tear down, catering arrangements) under the direction of senior colleagues. Supports team morale and building team dynamics.

Project Ownership

· Provides onsite team support and carries out tasks under direction of others. Learns to take accountability for their components of assigned project outcomes. Seeks to ask questions and share ideas related to projects.

Resource Management (Hardware/Supply Management, Purchase/Expense Management Financial Management)

· Proactively manages supply inventories (e.g., store room, hardware, office supplies, snacks) as needed. Begins learning discretionary budgeting and company finance policies.

Relies on guidance from senior colleagues.

Space Management and Planning*

· Assists with team space by coordinating with Executive Admin in IDC CXP org and move logistics as necessary.

Travel Management

· May begin to shadow and learns travel tools and policies.

Supporting Travel to reporting Manager.