Senior Product Manager

Share job

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

Are you customer-obsessed and passionate about cybersecurity? Join the Microsoft Security Customer Experience Engineering (CxE) team and help shape the future of security. CXE collaborates with customers, partners, and internal scale engines to accelerate product adoption and incubate new feature development Microsoft Security is looking for a Senior Product Manager focused on partner engagement and adoption enablement to accelerate security product usage and deliver actionable insights to engineering.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Required Qualifications:

• Bachelor's Degree AND 5+ years of experience in product/service/program management or software development OR equivalent experience.
• 4+ years of experience supporting large installations of Security Products, preferably in multitenant environments, including Purview, Sentinel or similar.
• 4+ years of experience evaluating and translating customer needs, requirements, and difficulties, and communicating solutions (positioning, technology, value, priority) and improvements to technical and non-technical stakeholders and translating customer feedback into product features.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Prefered Qualifications:

• Ability to forge trusted relationships with customers communicating on behalf of Microsoft Security engineering, facilitating understanding of the value proposition of Microsoft product portfolio.
• Experience engaging with customers and partners and managing expectations in customer-facing roles.
• Highly adaptable to change and comfortable pivoting in response to changing circumstances and ambiguous situations within a dynamic and fast-paced environment, and understand fact-based communications / presentations both verbal and written and adapting style and level of information based on audience (C-Level, business, architect, analysts, admins, developers).
• Experience in program or product management driving adoption strategies, resolving blockers, and influencing engineering priorities through actionable insights.
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., healthy disruption, taking the place of an established competing product).
• 4+ years experience improving product metrics (e.g., growing customer base, expanding customer usage, avoiding customer churn).

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 31, 2025.

#MSFTSecurity #MSCareerEvents25

• Technology Acumen and Expertise: Serve as a trusted advisor and specialist on Security products and capabilities.
• Product Management and Strategic Investment: Lead product management efforts by collaborating across organizations to evaluate trade-offs, prioritize investments, and align with company objectives. Drive roadmap decisions to meet success criteria and OKRs. Execute campaigns that support feature incubation, usage, and adoption. Lead Top-tier and Strategic partner engagements, unblock adoption obstacles, and maintain prioritized feedback lists to inform engineering and roadmap decisions.
• Customer-Centric Insights: Anticipate customer needs and market opportunities through data-driven analysis. Identify patterns across feature areas, assess impact, and prioritize barriers. Deliver actionable insights from partner engagements to influence engineering investments and accelerate adoption of security capabilities
• Cross-Functional Collaboration: Partner with internal and external stakeholders, including Engineering, Product Marketing, Business Planning, and executive leadership, to shape product vision, strategy, and roadmap. Define release criteria, customer acquisition strategies, and lead creation of deployment tools, collateral, and processes.
• Effective Communication: Articulate product strategy to diverse audiences through webinars, documentation, and partner engagements. Build consensus and alignment around deployment goals.
• Thought Leadership: Foster a shared vision and address hurdles within the team. Influence and align stakeholders, including group managers and leaders, around a unified product direction.
• Customer Adoption Enablement: Accelerate customer success through targeted enablement, training, and support initiatives. ·
• Culture and Values: Embody Microsoft’s our culture and values of respect, integrity, accountability, and inclusion, bringing a growth mindset and collaborative spirit to every engagement.

Embody our Culture and Values