Executive Business Administrator

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Microsoft is empowering every person and every organization on the planet to do more and achieve more. As a company, Microsoft is looking to foster innovation that generates new ecosystems of inventors, partners, developers, creators, changemakers, public servants, frontline workers, and knowledge workers who, together, drive the engines of growth and opportunity in ways that benefit everyone.

Worldwide Sales and Solutions (WSS) is seeking an experienced Executive Business Administrator to support a CVP in EMEA time zone.

The ideal candidate will be self-motivated, have excellent communication and interpersonal skills, and the ability to work independently and professionally at all levels. The candidate will need to work effectively within short time constraints, prioritize tasks and take appropriate action, and work without significant oversight or instruction to achieve results with a high degree of accuracy and attention to detail.

This role requires complex scheduling skills, operational excellence, an effective use of data and business systems, as well as the given continual exposure to internal and external executive leadership, the role requires professional presence and effective communication skills.

To be successful, the candidate will have the ability to navigate ambiguity, anticipate and remove administrative roadblocks, make timely decisions across the organization, and adapt to constantly changing environments, while identifying areas to help support the business.

Required/Minimum Qualifications

• Extensive experience in Executive Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management.
• Proven track record in supporting a leader in a fast paced and complex environment, understanding the director’s needs, and making appropriate decisions and requests on behalf of the director.

Additional or Preferred Qualifications

• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience.

• Demonstrated proficiency using Microsoft productivity tools including Outlook, Word, Excel, and PowerPoint AND experience using OneNote, SharePoint, Teams, or similar collaboration tools.

• Knowledge of internal Microsoft tools such as Employee Central/HeadTrax, MS Expense Tool, MS Travel, iCIMS, MyOrder a plus.
• Project and operational management skills including travel planning, calendaring and understanding the business to help the decision-making process.

The successful candidate will have a strong administrative skill profile exhibiting high attention to detail, initiative, flexibility, professionalism, creative problem solving and decision making, time management abilities, and effective written and verbal communication skills.

They will also demonstrate the following capabilities:

• Strong strategic prioritization, planning, organizational and time management skills

• Proven track record of accountability, reliability, and a can-do attitude

• Commitment to diplomacy and sound judgment

• Good composure under pressure, and the ability to react with appropriate urgency to situations and events that require quick response or turnaround.

• Ability to work independently to achieve results with a high degree of accuracy and attention to detail, and maintain highly confidential and financially impactful information

• Complex schedule management, travel, and strategic time prioritization.

• Demonstrate sound judgement and ability to prioritize the calendar, balancing internal, external, and executive engagement.

• Executive presence and effective communicator to professionally engage with Microsoft’s senior leadership team and external executive leadership.

• End-to-end complex domestic and international travel planning, including proactive adjustments to drive efficiencies.

• Work closely on aligning the Rhythm of Business processes and operations with the director’s calendar to ensure tight coordination of commitments.

• Assist in the planning and execution of team meetings and events.

• Flexibility to accommodate urgent schedule changes or requests that may require periodic evening and weekend calendar checks, as well as remotely supporting the director when travelling.

• Collaboration and partnership skills with key internal stakeholders including, but not limited to: HR, Finance, CELA, and the leadership team staff members.

• High level of integrity and discretion in handling confidential information.