Strategic Calendar Management

  • Manage a complex, rapidly changing calendar, including evening/weekend checks.
  • Align priorities based on leader’s objectives and operating style; anticipate conflicts and proactively resolve them.

Travel Planning

  • Provide end-to-end coordination for domestic and international travel, including itineraries, logistics, contingency planning, and onsite support during major events (e.g., Inspire, Ready).

Rhythm of Business (ROB)

  • Drive business cadence by scheduling key meetings, team syncs, and strategic checkpoints. Ensure alignment with organizational priorities.

Meeting & Event Coordination

  • Plan and execute staff meetings, offsites, and morale events. Own agenda development, logistics, and material preparation for leadership and team gatherings, including driving workback schedules, checkpoints, and post-event close-out (tracking attendance, distributing materials).

Budget & Expense Oversight

  • Support discretionary budget tracking, morale costs, and expense management.
  • Partner with Business Manager on purchase orders and vendor accounts.

Team Partnership & Collaboration

  • Collaborates with internal stakeholders and peer groups and may communicate with external parties.
  • Work closely with the Business Manager and internal stakeholders to enable team operations.
  • Build and leverage networks across organizations to support leader and team goals.

Employee Lifecycle Support

  • Facilitate onboarding, headcount tracking, and interview coordination. Partner with Global Talent Acquisition for recruitment processes and manage headcount transactions and system updates.

Operational Excellence

  • Manage space, supply, and hardware planning. Balance multiple projects with varying deadlines while maintaining executional rigor, including risk identification, impact analysis, and process improvement responsibilities.

Process & Detail Orientation

  • Demonstrate strong process discipline, attention to detail, and system proficiency to ensure accuracy and compliance across all tasks.

Leadership & Community Engagement

  • Serve as a role model within the Business Support community by demonstrating executive presence, influencing others, and fostering positive team culture.