Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.

The Compute Silicon & Manufacturing Engineering (CSME) organization within SCHIE is responsible for design, development, manufacturing and packaging of Microsoft's state-of-the-art computer chips, notably the Azure Cobalt. Our solutions provide sustainable strategic advantage to Microsoft and enable our customers to achieve more.

We are looking for a Engineering Lab Manager to join the team. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

#SCHIE #CSME

Responsible for end-to-end operational management of the Penang Lab, ensuring compliance, safety, and efficiency across equipment handling, inventory control, logistics, and administrative processes. This role supports engineering teams by maintaining lab readiness, managing resources, and driving process improvements to enable seamless product development and testing.

Key Responsibilities

• Lab Safety & Compliance
  • Enforce OHS/EHS standards, chemical management (DI water, IPA), and lab access protocols.
  • Coordinate audits and maintain documentation for safety and regulatory compliance.
• Equipment & Infrastructure
  • Oversee operation and preventive maintenance of ATE (Advantest V93k), SLT benches, and EFA (Semicaps LTP3300).
  • Manage lab network infrastructure, file servers, and test data processing systems (EM360, STDF).
• Inventory & Logistics
  • Handle high-value inventory (HVI) management, unit check-in/out, cycle counts, and scrapping.
  • Coordinate domestic/international shipping, customs clearance, and FTZ documentation.
• Administrative & Process Management
  • Maintain ticketing systems (ADO, EWR, RMA) and lab SharePoint SOPs.
  • Support onboarding for lab users, including access setup and ESD compliance.
• Vendor & Stakeholder Coordination
  • Liaise with facility teams (GWS) for utilities and infrastructure readiness.
  • Engage with external vendors for procurement and managed services.

Required Qualifications

• Bachelor’s degree in engineering or related field OR equivalent experience.
• 7–10 years in lab operations, logistics, or technical program management.
• Familiarity with safety standards, inventory systems, and lab equipment handling.
• Strong communication and organizational skills.

Preferred Qualifications

• Experience with semiconductor test environments and Microsoft ticketing tools.
• Knowledge of customs regulations and FTZ operations.
• Ability to manage multiple priorities in a fast-paced environment.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.