With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

We are looking for a Cloud Solution Architect (CSA) to help our Automotive OEM customers bring their AI-powered applications to production scale on Azure. In this customer-facing role, you’ll lead technical engagements across design, build, and operations, removing blockers and accelerating adoption of Azure AI, App Services, GitHub, and data platforms. As part of the Cloud + AI Apps team, you will deliver engagements leveraging existing Repeatable IP and execution engines with accountability for delivery excellence, consumption growth, and successful deployment for the customer. You will ensure production readiness of mission-critical workloads and contribute to reusable IP that scales impact. You’ll be certified in priority workloads like Azure AI Foundry, AKS, Cosmos DB, and GitHub, and collaborate with customer executives, developers, and engineers to turn innovation into real-world outcomes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Engage with customer IT and business leaders to understand their application, data, and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction.
• Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, GitHub, and data platforms.
• Drive next best actions and generate incremental pipeline from each engagement, aligning with Unified Enterprise Support (ES) priorities.
• Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
• Lead the health, resiliency, security, and optimization of mission-critical workloads, ensuring readiness for production-scale AI use cases.
• Support customer skilling through technical workshops, readiness activities, and recommendations that ensure solution performance, maintainability, and reliability.
• Maintain deep technical expertise and stay current with Azure, AI, GitHub, and cloud-native development trends, while contributing to internal and external technical communities.
• Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Azure AI Foundry, AKS, App Service, Cosmos DB, Azure SQL, PostgreSQL, APIM, and GitHub.

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND several years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND several years of experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
• Several years of experience working in a customer-facing role (e.g., internal and/or external) AND on technical projects
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

In line with our Flexible Work approach, for roles at Microsoft Germany and Austria, we recommend spending at least two days per week in the office or at the customer site. The actual number of days to work from the office or at the customer will be defined in agreement between the employee and their manager.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.