Business Program Manager, ECS Communities
Microsoft
The Business Program Manager, ECS Communities role on the Sustainable and Connected Communities (SCC) team within the Energy, Connectivity, and Sustainability (ECS) organization plays a pivotal role in advancing Microsoft’s mission to empower communities through technology and sustainability. SCC operates at the intersection of digital connectivity and environmental stewardship, driving initiatives that deliver internet access, clean energy, and water solutions to underserved regions worldwide. Anchored in a people-first, hyper-local strategy, the team partners with governments, NGOs, and private sector organizations to co-design scalable solutions that foster digital inclusion, climate resilience, and economic opportunity. By integrating connectivity with energy and water access, SCC helps unlock transformative benefits across education, healthcare, and entrepreneurship—aligning with Microsoft’s commitments to be carbon negative and water positive by 2030 while enabling inclusive growth in an AI-powered era.
Responsibilities
Business Program Planning and Design
Conduct research and analysis on connectivity and sustainability trends, community needs, and datacenter impact to shape program scope and strategy.
Identify opportunities to launch new initiatives or improve existing programs that integrate connectivity, energy, and water access for communities near datacenters.
Lead cross-functional collaboration with Engineering, Community Affairs, and external partners to design programs from initiation to delivery.
Define success metrics (OKRs, KPIs) for adoption, impact, and effectiveness, ensuring alignment with Microsoft’s sustainability goals.
Program Excellence and Execution
Drive the Rhythm of Business (ROB) for SCC programs, ensuring timely communication and alignment across stakeholders.
Develop and execute landing plans and communication strategies tailored to diverse audiences, including local governments and NGOs.
Evangelize SCC programs internally and externally, leveraging data and storytelling to demonstrate impact and secure buy-in.
Program Management
Manage a portfolio of complex projects, including datacenter community engagement initiatives, with clear timelines, milestones, and financial accountability.
Oversee ROB, budget planning, forecasting, and reporting to ensure resource optimization and transparency.
Implement governance frameworks and risk mitigation strategies for program delivery.
Evaluation and Continuous Improvement
Lead business reviews and leverage dashboards to monitor program performance and ROI.
Use data analytics and scenario modeling to identify risks, optimize processes, and inform future program design.
Champion change management strategies to drive adoption of new initiatives and ensure stakeholder alignment.
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement
OR equivalent experience.
Preferred Qualifications
PMP and/or PMI-ACP Certification
Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.