SMB Sales Lead - German Speaker
Microsoft
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
As the SMB Sales / Business Lead, you will be accountable to the AI Business Process Solution Area business goals of Microsoft’s SMB business and be the SMB customer advocate across the organization. This requires continuous innovation and evolution of our solution sales execution strategy, while remaining centered on the customer.
To be successful, you must have deep understanding of the local market, customer acquisition engines and upsell/cross-sell motions across services/products and the respective routes to market. You will lead a v-team of key business partners from the partner, products and services, marketing, and operations teams, driving alignment on the SMB strategy through the development of a holistic business plan, and ensure always on execution with the right level of investments to address customer needs and accelerate their digital transformation. This role is flexible in that you can work up to 60% from home.
Company Culture Statement Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
SMB SME – Drives alignment on SMB AI Business Process (CRM, ERP, Power Platform incl. Copilot Studio) solution play execution plans across relevant sales engines, defines plan priorities and key performance indicators (KPIs), and provides coaching and guidance on plan details for small and medium business (SMB) stakeholders. Drives rhythm of business (ROB), and a governance model for evaluating progress on plan execution, identifying gaps in plan execution, and taking corrective action as needed.
Customer SME: including participating in customer events, and delivery of customer webinars.
Partner: Deep understanding of key AI Business Process partner programs such as Surestep, Qualified Referral Program, Accelerated Growth Incentives, etc.
Solid knowledge of the competition in CRM, ERP, AI Business Process solutions
Sales Performance - Manage SMB segment revenue growth and new net customer acquisition within local markets. Prioritize SMB-relevant campaigns & offerings to drive customer acquisition & growth. Develop strategies for securing CRM & ERP customers through activation of cloud solution provider (CSP) channel within the local SMB market. Share SMB customer insights and recommendations to shape programs that drive customer acquisition.
Revenue, Customer Adds, Net paid seat adds & other SMB priority metrics accountability.
Sales Execution- Facilitates collaboration across the business to identify needs for additional capacity or capabilities, coordinate efforts to build upon them as needed, and identify potential partners to help achieve revenue, customer acquisition and consumption targets and drive business transformation. Including ROB and orchestration of v-team across organizations.
Partner (SureStep; QRP; Channel Incentives & Offers)
Vendor tele (Local capacity & Training)
Strategic partnerships (Identify, Recruit and Manage)
Deal execution - Where appropriate, supports the realization of deals that are complex, represent significant market share, and/or penetrate competitor's market share by working directly with key stakeholders (ex. via Channel Sales, Swarm).
Customer Insights and Satisfaction - Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction. Deep understanding of Cloud Ascent.
Qualifications
Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND demonstrable years relevant Sales or Marketing experience with Information Technology products and/or services
OR equivalent experience.
A self-starter with a track record of consistently meeting or exceeding sales targets
Demonstrable sales hygiene & deal excellence discipline, using sales methods, processes and tools
Capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
Strong interpersonal skill, excellent oral, written, and verbal communication skills
Desire to work in a competitive environment where growth potential is driven by one’s abilities and attitude
Solid Time Management Skills with an ability to work independently with a high level of integrity
Leading, partnering and orchestrating with virtual teams of experts
Skill to breakdown complex information with the ability to thrive in an ambiguous, fast based environment
Additional or Preferred Qualifications (PQs)
Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering or related field AND 8+ years relevant Sales or Marketing experience with Information Technology products and/or services
OR equivalent experience.
Relevant sales experience with Information Technology products/services
Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
Enterprise and/or Channel Sales. 4+ years’ experience selling business to business IT solutions and meeting revenue targets.
Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.
Purposeful Planner & Executor – Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
Experience in D365 & Power Platform and AI components (Copilot, Copilot Studio, Agents, Azure Open AI).
Have completed one or more training and/or certification on MS-900 Microsoft D365 Fundamentals, Microsoft Security Ops Analyst Associate(SC-200) or similar information technology solutions or software applications.
Willing to attain certification in any MS-900 Microsoft D365 Fundamentals certification within 6 months.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.