Team Purpose

Join a high-impact team at the heart of Microsoft’s most strategic and complex deals. As a Complex Solution Lead, you’ll be instrumental in driving transformational deals for our largest enterprise clients—accelerating adoption of Microsoft technologies and unlocking significant business value. Collaborate across functions to deliver innovative, multi-disciplinary solutions that shape the future of digital transformation.

Role Overview

As a Complex Solution Lead, you will be responsible for leading the end-to-end solution throughout the lifecycle of the sales engagement and you will be the ‘face of the solution’ to the client and internal Microsoft stakeholders. You will be expected to craft solutions that connect client ambitions with Microsoft’s cutting-edge capabilities. You’ll lead the design, qualification, and delivery of enterprise-scale solutions, acting as a trusted advisor to senior stakeholders and guiding clients through their digital transformation journeys.

Responsibilities
Solution Orchestration & Integration
Lead the end-to-end design and delivery of complex, cross-functional solutions.
Form the comprehensive solution design team by engaging with additional SMEs and other solution area architects.
Align strategy across technical, commercial, and delivery teams to ensure cohesive solution design execution.
Shape the solution by establishing scope and solution components that match client’s demand profile
Infuse innovation in complex solutions by leading with AI and industry-specific transformation initiatives with precision and impact.

Stakeholder Engagement
Build strong relationships with client C-suite and Microsoft leadership.
Champion the customer voice throughout solution creation, ensuring alignment with business goals.
Shape deal strategies and architectures that resonate with executive stakeholders.

Financial & Commercial Strategy
Partner with commercial teams to develop robust financial models that support deal viability.
Ensure solutions deliver measurable value and align with client and Microsoft investment strategies.

Deal Leadership
Stay engaged through the full sales lifecycle—from opportunity identification through contract execution.
Navigate complexity, remove blockers, and ensure seamless delivery of strategic deals.
Present the technical and delivery solution in key discussions with internal review boards and client stakeholders

Risk & Innovation Management
Proactively identify risks and implement mitigation strategies.
Stay ahead of industry trends and emerging technologies to drive continuous improvement.
Identify opportunities for innovation in delivery and solution design.

Mentorship & Capability Building
Coach and mentor cross-functional teams to foster excellence.
Contribute to the development of organizational capabilities and best practices.

Ideal Candidate Profile
Proven experience leading complex, enterprise-scale solutioning in a technology-driven environment.
Strong business acumen with the ability to understand client business and needs, translate strategy into actionable solutions.
Ability to create solution roadmaps to show how a client’s business roadmap may be achieved over time.
Exceptional stakeholder management at all levels and strong communication skills.
Prepared to challenge Microsoft and client leadership to effect positive change.
Deep understanding of digital transformation, AI, cloud technologies, and portfolio assessment and modernization.
Tendency to collaborate broadly with technical SMEs with a passion for innovation and customer success.

Qualifications

Bachelors or masters degree in computer science, Engineering, Business, or related field.
10+ years’ experience in solution architecture, consulting, delivery management, or related roles.
Deep expertise in cloud/infrastructure technologies, digital transformation, and enterprise solutioning.
Proven ability to lead cross-functional teams and manage complex stakeholder environments.
Certifications such as TOGAF, PMP, ITIL, Azure, AWS, GCP, SAP, or similar are preferred.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.