Overview

Microsoft’s Trusted Technology Group (TTG) plays a critical role in delivering Microsoft’s mission in the era of AI as we help the company to build and deploy technology that is both trusted and trustworthy.

TTG currently seeks a highly capable Business Administrator to serve a critical role on our Business Enablement Team supporting the Digital Safety Unit and Corporate Standards Group. The ideal candidate can work well both independently and collaboratively, has excellent organization and communications skills, can handle multiple tasks and streams of work simultaneously, is oriented towards supporting team success, is detail-oriented, exercises excellent judgement and discretion, and is effective navigating a fast-paced and often fluid landscape. This role will be part of the broader TTG business administrator community and is expected to be a strong team player who supports organization-wide initiatives and provides backup support when required.

This role will report directly to the Chief of Staff, Trusted Technology Group.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We put our growth mindset to work as we execute on this incredible mission. We are the team who brings it all to life for the employee experience every day.

Responsibilities

Calendar Management and Meeting Logistics

• Provides strategic calendar management and time planning support for managers. Aligns calendar based on knowledge of manager's preferences and operating styles. Ensures preparation of meeting setting and participant attendance, involving team members in tactical logistic support as appropriate. Gathers, prepares, and provides meeting materials. Uses judgment and knowledge of business context to identify and provide delegates for meeting conflicts as needed, makes decisions around prioritization and keeps manager informed. Collaborates with peers to enable decision making processes. Engages with leader and stakeholders/business partners to cascade information as needed. Acts as a representative for Microsoft and the manager in external communications. May attend meetings and/or ensure follow-up as needed.

Discipline Growth and Development

• Begins to provide leadership within the discipline and participates in the Business Support community. Contributes to their organization's culture by participating across the team and division. Develops and shares best practices and insights. Supports team building.

Resource Management (Purchase/Expense Management)

• Processes expense reports with full compliance of Microsoft policy.

Event Coordination and Logistics

• Owns the coordination, logistics, and direction for events. Proactively drives actions needed to ensure event outcomes. Acts as a point of contact for events. Collaborates and coordinates with stakeholders to set up events, as needed, and manages supplier and business relationships end to end. Engages in post event close out in partnership with team members. Identifies learnings and suggests best practices for future events. Supports development of workback schedule, promotion, and necessary checkpoints. Manages to an allocated budget and uses all resources to maximize the quality/impact of the event.

Rhythm of Business (ROB)

• Understands and helps to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence. Creates, builds, and adjusts plans within areas of responsibility in partnership with Business Manager and/or Chiefs of Staff. Executes meeting cadence around the ROB of the leader. Uses discretion to determine a distribution plan for confidential internal and external communications and brings awareness to patterns. Supports continual implementation and flexibility of the ROB by partnering with peers and gathering feedback.

Travel Management

• Manages travel arrangements for managers. Creates detailed itineraries/agendas for daily activities by building agenda and setting and managing travel expectations to maximize trip productivity. Executes on logistics of agenda. Acts as a stand-by resource to address issues/escalations during business travel. Facilitates communication across stakeholders ahead of travel. Ensures required documents are obtained for international travel. Manages and ensures compliance with relevant US Travel Tax Tool.

Other

• Embody our culture and values.

Qualifications

Required Qualifications

• 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management.

Preferred Qualifications

• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
  • OR equivalent experience.
• 2+ years experience serving as mentor to others.
• 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
• Effective written, verbal and communication skills.
• Proficiency in Outlook, Teams, Word, Excel, PowerPoint, Visio and SharePoint
• Work successfully in a team environment, build effective working relationships inside and outside of the group, ability to navigate complex corporate organization and environment
• Proven interpersonal, organizational & planning skills and time management
• The ability to manage routine tasks proactively and effectively, prioritize own work and resources to complete projects on time as required, identifying and seeking ways to resolve issues should they occur

Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $30.29 - $50.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $41.83 - $57.88 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.