The Windows Servicing and Delivery (WSD) organization is on a mission to keep customers protected and productive by delivering seamless and timely Windows updates across all supported versions. Within WSD, the Release Automation and Monitoring (RAM) team plays a critical role in ensuring release readiness, validation gating, and reliability signals across the servicing pipeline—directly influencing product quality and on-time delivery.

We are seeking a passionate and experienced UX-focused Software Engineer to join the RAM team. In this role, you will be at the forefront of building intuitive, accessible, and high-performing user experiences that power the tools and dashboards used by engineering and leadership teams to make data-driven release decisions. You’ll work with cutting-edge technologies and collaborate across disciplines to streamline our risk management and release readiness workflows.

If you thrive in a fast-paced environment, are driven by user impact, and are excited to shape the future of release monitoring and alerting, this is the opportunity for you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We embrace a growth mindset, foster innovation, and build a culture of inclusion where everyone can thrive.

• Design and develop high-quality, performant, and maintainable software solutions with a strong emphasis on user experience.
• Build responsive, accessible, and scalable web applications using modern front-end frameworks such as React, HTML5, JavaScript, and CSS.
• Lead UX design and implementation across the RAM toolset, ensuring intuitive and consistent user interfaces that align with Microsoft’s accessibility and design standards.
• Collaborate with product managers, designers, and engineers to translate complex data and workflows into elegant, user-centric solutions.
• Contribute to all phases of the product lifecycle, including design, prototyping, implementation, testing, and deployment.
• Act as a Designated Responsible Individual (DRI) for live site monitoring, incident response, and service reliability.
• Drive secure coding practices and ensure compliance with Microsoft security and accessibility standards.
• Foster a culture of data-driven decision-making and experimentation in feature development.
• Mentor junior engineers and contribute to team growth through knowledge sharing and design leadership.
• Participate in code reviews, design discussions, and continuous integration/deployment (CI/CD) improvements.

Required Qualifications

• Bachelor’s degree in Computer Science, Human-Computer Interaction, or a related technical discipline.
• 5+ years of technical engineering experience with a focus on front-end development and UX design.
• Proven experience building performant, reliable, accessible, and scalable web applications.
• Proficiency in front-end technologies including React, JavaScript, HTML5, and CSS.
• Strong understanding of responsive design principles, accessibility, and cross-browser compatibility.
• Ability to navigate and debug unfamiliar codebases and complex UI/backend integrations.
• Strong communication, critical thinking, and problem-solving skills.
• Passion for staying current with emerging technologies and UX best practices.

Preferred Qualifications

• Experience with backend development using languages such as C# or Java.
• Familiarity with RESTful APIs, microservices architecture, and event-driven design.
• Experience working with cloud platforms (e.g., Azure, AWS, GCP).
• Understanding of distributed systems concepts and design patterns.
• Exposure to AI/ML models and developer tools.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.