Martech Manager
Microsoft
We’re looking for someone who thrives on solving complex problems for customers by working across engineering, finance, marketing, and category leadership. If you’re energized by abstract challenges, aligning diverse perspectives, and shaping the future of digital retail, this role offers the chance to make a meaningful impact. You’ll help define what frontier e-commerce looks like by owning the full product lifecycle—from identifying customer needs to delivering intelligent, data-driven solutions that elevate brand value. This is a great opportunity for someone who’s curious, collaborative, and eager to help build the intelligent store of tomorrow. In this role, you’ll be responsible for driving product innovation and continuous improvement across the customer journey. You’ll work closely with cross-functional teams to ensure that every stage of the lifecycle—from concept to delivery—reflects customer insights, business goals, and AI-forward thinking. You’ll monitor performance, make strategic adjustments, and advocate for the customer in every decision. By connecting insights, technology, and agile execution, you’ll help shape scalable, personalized experiences that push the boundaries of what e-commerce can be. Your contributions will play a key role in building a more responsive and future-ready digital storefront.
Responsibilities
Orchestrating rhythms that are complimentary to the existing engineering sprint planning cycles Serve as the voice of reason when faced with competing priorities and enforce a logical rationalization matrix to justify tiebreaks Partner closely with engineering to accelerate development cycles and delivery Build a strategic vision across given direct-to-consumer experiences, lending expertise when needed Own stakeholder feedback loops and reporting to bring a highly matrixed organization along for the ride. Work closely with data teams, finance and legal to establish partnerships highlighting reporting and success criteria Collaborate with team members of established marketing technology managers, providing them with an inclusive team culture Be the voice of the customer in all meetings, challenging assumptions with data and maintaining a long-term vision for e-commerce at Microsoft
Qualifications
Required/minimum qualifications
Minimum 5 years of relevant experience in product management or program management. Proven track record of influencing all aspects of a product lifecycle by working across multiple stakeholders. Proven track record of delivering results and earning trust in a matrix environment Strong problem solving and analytical skills Excellent facilitation and presentation skills Familiarity with Microsoft Engineering project management tool – Azure DevOps (VSO) is a plus Previous e-commerce experience is a plus Bachelor’s degree or higher.
Marketing Technology IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.