Business Excellence - AI Activation Project Manager
Microsoft
Microsoft Industry Solutions is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI.
We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you will have the opportunity to contribute to global Microsoft consulting projects. We are looking for project managers with a passion for operational excellence to drive our cloud consumption goals and maximize our customers’ digital transformation outcomes.
The AI Activation Project Manager will be part of the Business Excellence organization. The Business Excellence team enables AI-first consulting services across the pre-sales and delivery lifecycle, acting as trusted advisors to Industry Solutions Delivery leadership across Regions and Areas, driving AI-first operational excellence, business performance, pursuit, partner engagement, delivery methodology, tools, field activation and capability growth. Together, we expand Microsoft’s footprint and accelerate Commercial Cloud growth.
The role will accelerate change and adoption of AI through integrated landing, while simplifying transformation, empowering stakeholders, and delivering measurable impact across teams. The AI Activation Project Manager will be involved in delivery management aspects such as methodologies, tools, processes, financials, landing and adoption. The role will also provide ongoing support for multiple ISD AI-first engagements.
Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Customer Focus
Supports strategic relationships with key stakeholders in the AI First portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed. Establishes accountabilities to drive customer outcomes and ensure internal stakeholders are in place.
Alleviates blockers as a point of escalation by working with direct reports and key stakeholders to manage customer escalations and resolve issues.
Supports relevant change initiatives and leverages core change-management methods and techniques.
Strategy
As needed, develops and executes planning for their portfolio to achieve usage and savings targets by supporting the team, collaborating with internal partners, and driving culture.
Establishes and drives rhythm of business (ROB)
Oversees a broad portfolio of AI First initiatives. Manages and ensures the all-up delivery of consulting engagements. Serves as a proven thought leader on the direction of the consulting offerings portfolio for a large, complex practice, leveraging insights from reports (e.g., efficiency, operations), internal team members, and across organizational boundaries. Develops and implements a strategic portfolio-wide plan to achieve targets by leading intentional delivery activities and leveraging intellectual property (IP) for reuse.
Acts as an innovative agent of change by working within leadership communities to define and sponsor organizational change, driving consistent messaging and support to land organizational change initiatives within and across practices, and providing feedback on organization information/initiatives.
Delivery Excellence
Ensures delivery excellence and maximizes efficiency of resources for a large practice by managing complex scopes and budgets, balancing funding and resources across workstreams, communicating resource needs, collaborating to meet those needs.
Creates a problem solving climate across teams that resolves complex or high-impact delivery issues across AI First portfolio.
Applies governance controls to mitigate and manage risks and ensure policy compliance in delivery and sales. Models and holds team accountable for execution and adherence to Microsoft Consulting processes (e.g., Enterprise Consulting Authorization Policy, Responsible AI). Documents and executes plans to mitigate identified risks for challenged deliveries.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in related field AND 7+ years experience in project management
- OR equivalent experience.
Additional or Preferred Qualifications
- Bachelor's Degree in related field AND 15+ years' experience in project management
- OR equivalent experience.
- Project Management Professional (PMP) and Program Management Professional (PgMP) certification.
- 8+ years financial management experience.
- Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.
- Certification in relevant industry.
Consulting Project Management IC6 - The typical base pay range for this role across the U.S. is USD $138,200 - $268,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $175,900 - $288,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.