Principal Product Manager - AI Sales Agents
Microsoft
Microsoft is seeking a highly experienced Principal Product Manager to lead the strategy, vision, and execution of advanced AI agents that transform how sales organizations operate. In this role, you will drive end-to-end product direction for autonomous and assistive AI solutions that improve prospecting, deal management, customer success, and account management. You will influence company-wide AI initiatives, partner across engineering and field organizations, and define the next wave of AI-powered innovation for sellers.
This role is ideal for a product leader who brings deep AI product expertise, strong strategic instincts, and a passion for building highimpact solutions at enterprise scale.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Own and articulate the longterm product vision and multiyear roadmap for AI Sales Agents that empower sellers across prospecting, qualification, opportunity management, and customer success.
- Lead strategy and execution across engineering, design, data science, field sales, and marketing, ensuring clarity of goals and a shared definition of success.
- Define and prioritize highimpact features and capabilities based on customer needs, seller workflows, and business objectives at global scale.
- Establish rigorous AI evaluation frameworks, success metrics, and continuous improvement loops to ensure highquality model behavior and measurable business outcomes.
- Drive rapid prototyping and experimentation using codegeneration frameworks and modern AI development tools to validate concepts and accelerate innovation.
- Synthesize insights across customer feedback, telemetry, research, and competitive trends to inform product decisions and shape longterm strategy.
- Champion Responsible AI principles, ensuring privacy, safety, and compliance standards are embedded across the entire product lifecycle.
- Communicate strategy, progress, and insights to executive stakeholders, providing clear narratives and datadriven recommendations.
- Influence crossorg partners across Microsoft to align on technology stack, strategy, platform architecture, and GTM execution.
Qualifications
Required Qualifications:
- Bachelor's Degree AND 8+ years experience in product/service/program management or software development
- OR equivalent experience.
- Experience building prototypes using AI code generation or modern AI development frameworks.
- Experience with shipping complex, customer facing AI or enterprise products at scale.
Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- Bachelor's Degree AND 12+ years experience in product/service/program management or software development
- OR equivalent experience.
- 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
- 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
- 10+ years of product management experience, including 2+ years driving AI or machine learning products.
- Own and articulate the long-term product vision and multiyear roadmap for AI Sales Agents that empower sellers across prospecting, qualification, opportunity management, and customer success.
- Lead strategy and execution across engineering, design, data science, field sales, and marketing, ensuring clarity of goals and a shared definition of success.
- Define and prioritize high impact features and capabilities based on customer needs, seller workflows, and business objectives at global scale.
- Establish rigorous AI evaluation frameworks, success metrics, and continuous improvement loops to ensure high quality model behavior and measurable business outcomes.
- Drive rapid prototyping and experimentation using code generation frameworks and modern AI development tools to validate concepts and accelerate innovation.
- Synthesize insights across customer feedback, telemetry, research, and competitive trends to inform product decisions and shape long term strategy.
- Champion Responsible AI principles, ensuring privacy, safety, and compliance standards are embedded across the entire product lifecycle.
- Communicate strategy, progress, and insights to executive stakeholders, providing clear narratives and data driven recommendations.
- Influence crossorg partners across Microsoft to align on technology stack, strategy, platform architecture, and GTM execution.
#BICJOBS
Product Management IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.