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Digital Solution Area Specialist

Microsoft

Microsoft

San José Province, San José, Costa Rica
Posted on Feb 20, 2026
Overview

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

Microsoft is hiring Regional Solution Area Sales Leads in four key Microsoft Cloud solution areas – Security, Workplace AI, AI Business Process, and Azure. Each hire will own the end-to-end sales performance for their respective solution area across the region’s corporate segment. In this role, you will lead the sales strategy and execution for your focus area, coach and orchestrate first-line managers and specialists, and serve as the voice of the field to worldwide teams. This opportunity allows you to accelerate your career growth by driving a critical piece of the Microsoft Cloud business, developing deep business and technical acumen in your solution domain, honing your coaching and leadership skills, and becoming adept at large-scale deal strategy and partner engagement – all while shaping the future of how we empower customers in FY26 and beyond.

The Microsoft Cloud is the most comprehensive and trusted cloud platform in the industry – spanning cutting-edge solutions in Security, Workplace AI, AI Business Process, and Azure. At Small Medium Enterprises and Channel (SME&C), we harness this full Microsoft Cloud portfolio to drive digital transformation for organizations of all sizes. Our high-growth, AI-powered sales team is customer-obsessed and partner-driven, unlocking innovation from secure infrastructure to collaborative AI-powered productivity and intelligent business applications. Join us and lead the charge in empowering customers with the Microsoft Cloud, working smarter, collaborating seamlessly, streamlining business processes, and staying protected on a global, trusted platform.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



Responsibilities
  • Solution Area Sales Execution: Drive clarity on consumption and revenue targets, and lead innovation in sales approaches for your Solution Area. Consolidate performance data at the Operating Unit (OU) level. As the Regional Sales Lead, you own end-to-end sales results for your Solution Area in the region, holding teams accountable for meeting consumption and billed revenue goals.

  • Community Leadership & Coaching: Lead the regional Segment Solution Sales Manager (SSM) community. Coach first-line managers (M1s) on disciplined Microsoft Customer Engagement Framework (MCEM) stage progression, healthy pipeline coverage, and target attainment. Advise on growth bets, remove sales blockers, and accelerate top deals in partnership with specialists, thereby ensuring consistent execution across all areas.

  • Workload Engagement & Rhythm of Business: Lead the SME&C Corporate Segment Integrated Account Review (IAR) and Monthly Business Review (MBR) process for your Solution Area. Ensure operational rigor and timely insight delivery. Serve as the field’s voice to Worldwide (WW) Go-To-Market teams – gathering regional sales feedback via structured rhythms and listening channels and partnering with WW leads to adjust programs or offers as needed.

  • Partner Co-Sell Integration: Embed partners into account plans and sales motions. Collaborate closely with the Partner Sales (PSS) Lead to maximize co-sell opportunities, attaching partners to deals and leveraging programs (e.g. solution assessments, ECIF, offers) to scale reach. Provide field insights on competitive blockers and partner capacity back to WW partner teams.

  • Campaigns & GTM Alignment: Work with the regional Sales, Marketing & Operations (SE&O) GTM Lead to land campaigns and sales plays specific to your Solution Area. Input on sales performance to shape go-to-market plans and localize global strategies for optimal regional outcomes – effectively bridging WW strategy and local execution.

  • Regional Sales Community Management: Cultivate a strong sales community. Lead best-practice sharing and drive adoption of modern sales tools (e.g. Sales Accelerator, Copilot). Promote a culture of coaching, customer obsession, and compliant selling across the region.



Qualifications

Required/minimum qualifications

Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.

Advanced proficiency in English and Spanish demonstrating the ability to communicate complex technical and business concepts clearly and professionally in both written and verbal formats.

Additional or preferred qualifications
Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
3+ years of solution sales or consulting services sales experience

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.