Business Manager
Microsoft
The Business Manager will serve as a strategic and operational partner to the Senior Director and leadership team within OPG. This role integrates strategy, operations, financial management, governance, communications, and organizational effectiveness to ensure seamless business execution.
You will enable leadership to operate at the right altitude—balancing strategic foresight with disciplined execution—while ensuring operational continuity, governance rigor, and cross-functional alignment across a complex global environment.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
1. Strategic Planning & Business Integration
- Partner with leadership to translate strategy into executable business plans, milestones, and measurable outcomes.
- Drive annual and quarterly business planning, including priority alignment, workforce planning, and resource allocation.
- Ensure alignment across strategy, operations, finance, partner engagement, and organizational initiatives.
- Anticipate risks, trade-offs, and interdependencies; provide actionable recommendations.
2. Executive Operating Rhythm & Governance
- Own and manage the Leadership Team’s operating cadence, including:
- Leadership Team meetings.
- Monthly and Quarterly Business Reviews (MBRs/QBRs).
- Executive syncs and high-visibility forums.
- Drive clarity on decisions, actions, and accountability.
- Maintain governance rigor, compliance oversight, and cross-functional follow-through.
- Ensure business continuity during periods of change or transformation.
3. Operational Excellence & Program Orchestration
- Support and coordinate complex, high-visibility initiatives such as:
- Delivery Partner Summits.
- Strategic pilots and rollouts.
- Vendor onboarding and compliance-sensitive programs.
- Executive engagement motions.
- Partner cross-functionally with Finance, Procurement, Legal, Engineering, HR, MS Digital, and partner teams to remove blockers and maintain execution velocity.
- Ensure consistency and coherence across parallel global workstreams.
4. Business Performance & Financial Management
- Support team budget planning and allocation aligned with strategic priorities.
- Track vendor and discretionary spend to ensure compliance and budget adherence.
- Monitor actuals vs. forecast; identify risks such as accruals, vendor overruns, and late charges.
- Develop dashboards and reporting frameworks to monitor performance signals and risk indicators.
- Enable proactive leadership through data-driven insights.
5. Executive Communications & Decision Support
- Develop executive-ready presentations, memos, and business narratives.
- Synthesize complex operational data into clear decision frameworks.
- Prepare leaders for high-impact engagements and strategic conversations.
- Drive clarity and alignment across stakeholder communications.
6. Organizational Health & Trusted Advisory
- Serve as a confidential and neutral advisor to leadership and team members.
- Support workforce planning, organizational design, and change management initiatives.
- Amplify team sentiment to leadership and ensure feedback translates into action.
- Foster a culture of psychological safety, inclusion, and accountability.
- Support morale and transitions during periods of ambiguity or transformation.
Scope & Impact
- Directly influences execution effectiveness across global Delivery Partner strategy and operations.
- Interfaces regularly with senior leaders, external partners, and cross-company stakeholders.
- Protects business outcomes by ensuring alignment, disciplined execution, and operational continuity.
- Enables leadership to focus on strategic enterprise priorities rather than fragmented operational tasks.
- Thrives in ambiguity and high-complexity environments.
- Combines strategic thinking with strong operational discipline.
- Demonstrates executive presence, sound judgment, and high trust quotient.
- Influences outcomes without direct authority.
Qualifications
Required Qualifications:
- Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles.
- OR equivalent experience.
Preferred Qualifications:
- 5+ years of experience in financial management, business planning, operations management, strategy, project management, HR, or related business roles.
- Experience in Chief of Staff, Business Manager, or high-pace leadership support roles.
- Strong financial acumen and experience managing budgets and forecasts.
- Exceptional written and verbal communication skills; ability to craft executive-level narratives.
- Experience operating in global, matrixed environments.
- Experience applying AI to improve business or customer outcomes.
- Master’s degree in business administration, Management, or related field preferred.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.