We are the Windows Servicing and Delivery (WSD) organization, dedicated to keeping over 1.8 billion Windows devices secure and productive by delivering timely updates and innovations to all versions of Windows. Our work helps to protect users and their mission critical infrastructure in a fast-changing security landscape. We create and support new business opportunities across Microsoft, especially with the large and growing Windows installation base. We build delightful experiences for our customers and build products and solutions to empower our commercial and enterprise customers to keep their devices secure, compliant and up to date with latest innovations in the Windows.

We are looking for a highly motivated Principal Group Product Manager to join our mission. This role represents an opportunity to both operate at a massive at-scale service to protect billions while also building and supporting new businesses and growth across the company. This role requires addressing complex technical and business challenges both on Windows and in building mission-critical services and infrastructure that power the delivery of updates and innovations at scale to billions of devices worldwide every month. This reliable cadence of updates that keep devices both protected and productive is a key component of the multi-billion-dollar Windows business, and critical to growing customer trust.

This role requires strong partnerships across product engineering, global security, customer support, and internal Microsoft stakeholders. As an AI-First leader, you incorporate and coach your team on the responsible and effective application of AI-assisted methodologies throughout engineering execution and product management. This role proves Multidimensional Leadership Opportunity as you are a technical business leader and people manager who brings out the best in a globally distributed, highly skilled, and mission-driven team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

We value passion, creativity, drive, agility, accountability, and desire to learn new complex technical areas. Our customers are at the heart of everything we do, and delivering exceptional Windows experiences is our top priority. Their excitement fuels our passion for building high-quality solutions. If you're excited about building world-class teams, thrive on solving tough problems, and are driven by customer impact, we would love to hear from you.

• You will be a leader of a truly global organization of high-performing Product and Program Managers and engineers, fostering a diverse and inclusive, results-driven team culture of engagement, growth, empowerment, and excitement.
• You will develop and execute the strategy and plan for continued improvement in how we deliver ongoing protections and innovations to the billion+ in-market Windows devices, gaining efficiency and building trust.
• You will develop and execute the strategy and plan for how we leverage our at-scale update service and technology to create and grow businesses across Microsoft.
• You will collaborate cross-functionally with senior executives at Microsoft, other leaders from product engineering, security services, and other business units to ensure a shared sense of success.
• You will attract, develop, and grow talent through empathy, coaching, and clear accountability, and you operate comfortably in a fast-paced environment—making timely decisions and defining measurable outcomes that drive continuous improvement.
• You will facilitate the integration of AI-enabled tools, automation, and data-driven insights to enhance product strategy, customer understanding, prioritization, decision-making, engineering efficiency, incident response, quality and customer outcomes, all while maintaining security, privacy, and compliance standards.