Security Sales Specialist
Microsoft
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Sales Excellence (Security Focus)
- Builds and transforms new markets by leveraging security expertise, technical and industry knowledge, partners, and resources; leads a team to explore secure business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
- Reviews feedback reports and sets long-term strategies aimed at maintaining client satisfaction and trust; coaches others on ensuring customer/partner satisfaction and reducing risk by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates secure sales and delivery success through the account team and pursuit team.
- Engages with internal and external stakeholders on business planning and rhythm-of-business (ROB) meetings to review and plan for strategic accounts across territories with a focus on security priorities.
- Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry and security trends) to pursue high-potential customers and develop a target list of potential business; acts as a thought leader and validates opinions and perspectives from business and security analysis.
- Manages the end-to-end business for strategic accounts across the organization; leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high-propensity accounts; mentors less experienced team members on secure solution selling.
- Completes required training and obtains relevant security certifications aligned to the role and workload/industry; proactively seeks training, including information that adds to the understanding of customers' security posture, and shares it with team members.
Sales Execution (Security Focus)
- Proactively builds external stakeholder network and leverages internal partners to engage external stakeholders; acts as a thought leader and security advisor to executive-level business decision makers at the customer's/partner's business; guides others on identifying and engaging decision makers and stakeholders to expand secure relationships.
- Explores and assesses the needs of strategic/high-potential customers; articulates business value and long-term implications for customer security posture; collaborates with internal teams, partners, and services to lead the proposal or development of secure solutions that align with customer and Microsoft priorities; analyzes market and threat trends to identify opportunities for new security solutions.
- Develops strategies for driving and closing strategic and/or prioritized opportunities; collaborates with account teams to ensure alignment with the account strategy and plan; leads deal execution with the deal teams across the organization; coaches others on the implementation of close plans to de-risk and drive predictable deal closure.
- Brings impactful security and compliance insights into customer engagements and closes deals with customers; acts as a thought leader across solution areas to advise customers on secure digital transformation with a challenger mindset that accounts for customers' business needs and priorities; leads virtual transformational shifts to drive deployment and create secure business value for customers.
- Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads; leads conversations with strategic/high-potential customers along with account teams or partners; facilitates the account team unit (ATU) to build pipeline in collaboration with partners and services; guides others on social selling; applies Microsoft's sales process (MSP) to determine the quality of the opportunity and educate customers on how to best address their security needs.
- Drives consumption and grows business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); ensures rapid and robust deployment plan at point of sale that is validated by services and partners; identifies, articulates, and facilitates the removal of blockers to secure consumption.
Scaling and Collaboration
- Leads the sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners; applies a holistic approach to build network across territories; positions opportunities to promote collaboration and participation with a security-first mindset.
- Leads the planning and execution on opportunities with resources and partners to cross-sell, up-sell, and co-sell security solutions; validates partner solution relevance for customers; provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and secure consumption plans.
Technical Expertise
- Leverages and shares security competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal; collaborates with the "compete" global black belts (GBBs) to proactively provide analysis of the competitive security landscape; leads communication to provide feedback to other teams (e.g., sales, marketing, engineering) on future product trends or security blockers.
Qualifications
Required Qualifications
- Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or a related field.
- Proven track record of success in technology-related sales or account management, demonstrating ability to manage complex customer engagements and deliver business outcomes.
- Strong experience in building and maintaining strategic relationships with enterprise customers and partners.
- Deep understanding of digital transformation, cloud technologies, and security solutions.
- This role requires proficiency in written, reading and conversational English and Arabic.
Preferred Qualifications
- Advanced degree such as a Master’s in Business Administration (MBA), Information Technology, or related discipline.
- Demonstrated expertise in leading solution or services sales engagements across multiple industries.
- Extensive experience in developing account strategies, driving consumption growth, and orchestrating cross-functional teams to achieve business objectives.
- Recognized ability to influence executive decision-makers and guide customers through transformational change.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.