Security Customer Experience (CxE) team is a part of Security engineering division. We work with customers and partners from all over the world to drive service adoption to Microsoft Security products.

The Shared Services team has an exciting opportunity for a Software Engineer to work in the most customer-connected engineering team at Microsoft. We are looking for a customer-obsessed individual, with a growth mindset, compassion for customer experience, and an experimental approach to join our team.

The Shared Services team is a group of geo-distributed Data PMs, Software Engineers, Data Engineers and Data Scientists building deep understanding of the business and customers, conducting opportunity analysis, defining product metrics, and generating key insights to drive business decisions. As a Software Engineer in the team, you will be expected to produce high quality code, contribute to design discussions, and collaborate effectively with cross functional partners while continuously improving engineering practices.

• Design, develop, and maintain front-end applications with a focus on user experience and design thinking.

• Develop user centric, responsive, and dynamic applications and websites using Power Platform and modern web technologies.

• Design, implement, and maintain robust, scalable APIs and services, ensuring reliability, performance, security, and backward compatibility.

• Apply sound engineering judgment when evaluating design trade-offs, considering customer impact, scalability, performance, and maintainability.

• Build deep understanding of the Microsoft Security business, technology, and customers.

• Maintain a strong understanding of evolving AI technologies to design and deliver cutting edge, AI enabled solutions.