Senior Product Manager
Microsoft
Microsoft Teams is the place where businesses of all sizes collaborate and get work done. The Teams for Small and Medium Businesses (SMB) team helps SMBs thrive by providing experiences that enhance how they serve their customers, communicate, meet, share, and manage workflows. We deliver enterprise‑grade collaboration that is simple to set up, easy to administer, and differentiated for SMB needs. We are seeking a Senior Product Manager who is customer‑obsessed and data‑driven, with strong execution skills and a passion for delivering product experiences that measurably increase customer love, adoption, and engagement.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Drive vision, strategy, and roadmap for collaboration experience that SMBs have with customer, vendors, and partners outside of their business.
- Identify and develop opportunities to integrate AI‑enhanced behaviors and agentic capabilities within the Teams experience.
- Maintain a customer‑centric perspective, deeply understanding feedback and using insights to inform improvements.
- Write clear functional specs, partner with engineering, and ensure high‑quality experience delivery.
- Establish and measure OKRs; use data, experimentation, and telemetry to evaluate success.
- Partner with engineering, design, CX, data science, and research.
- Engage internal and external customers to gather feedback.
- Champion product craft and design excellence.
- Contribute to a healthy, collaborative team culture.
Qualifications
Required Qualifications:
- Bachelor's Degree AND 5+ years experience in product/service/program management or software development
- OR equivalent experience.
- Bachelor's Degree AND 8+ years experience in product/service/program management or software development
- OR equivalent experience.
- 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
- 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
- Demonstrated industry experience designing, specifying, measuring and shipping software and service product experiences.
- Excellence in user experience design, customer and competitive insights, and data mindset that drives outcomes.
- Established experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- Experience utilizing AI tools within the product building process.
- Established experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
- Strong organizational and prioritization skills, with the ability to navigate ambiguity and adapt as business needs evolve.
- Demonstrated ability to work collaboratively, learn new technologies and products efficiently, and contribute effectively in a fast‑changing environment.
Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.