Overview

Empowering those who serve. At Microsoft, our U.S. Public Sector Industries (USPSI) team is dedicated to supporting mission-critical work across Federal, State and Local Governments and Education (SLED), and the Defense Industrial Base (DIB). Whether enabling secure digital classrooms, modernizing public infrastructure, or helping defense contractors transform operations, our work directly impacts national priorities and the lives of millions. If you're passionate about purpose-driven innovation, this is your opportunity to make a difference.

Join the U.S. Public Sector Industries (USPSI) Office of the Chief Technology Officer (OCTO), a newly formed team focused on shaping how Microsoft delivers secure, mission‑critical technology to government customers. OCTO works at the intersection of field, engineering, cloud, and security to advocate for USPSI engineering needs across products, platforms, and procurement. As a Segment CTO on this team, you will operate with broad scope and influence—driving complex, cross‑company initiatives, translating government mission requirements into actionable engineering priorities, and accelerating customers’ journeys toward becoming frontier organizations through close partnership with Microsoft Specialized Cloud and product engineering teams across the company.

This role is ideal for someone who thrives in complex, cross‑functional environments, enjoys translating mission‑critical public sector needs into actionable technical priorities, and is motivated by delivering meaningful, real‑world impact at scale.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Executive Technical Leadership

• Serve as Microsoft’s designated CTO-level advisor across priority DIB customer engagements, establishing trusted relationships with Chief Information Officers, Chief Technology Officers, Chief Data Officers, Chief AI Officers, and Chief Information Security Officers. Lead executive-level architecture strategy discussions aligned to mission modernization initiatives including Zero Trust adoption, platform sovereignty, AI transformation, cyber-resilient data ecosystems, and secure software development lifecycle.

Mission Architecture and Platform Strategy

• Define secure reference architectures that support complex DIB operational environments including regulated supply-chain collaboration, manufacturing telemetry platforms, engineering data-rights separation, and contractor network segmentation. Guide customers through architecture decisions affecting identity federation models, cross-tenant collaboration environments, sovereign data boundary controls, and cyber-supply-chain threat mitigation.

Engineering Influence and Product Feedback Loops

• Surface field-derived architectural challenges impacting regulated DIB cloud adoption into Microsoft product groups, sovereign cloud platform teams, and Microsoft Security engineering organizations. Influence platform capability investments by aggregating cross-customer mission requirements affecting identity isolation, operational technology segmentation, advanced threat-protection instrumentation, and cross-cloud observability.

Customer and Field Facing Technical Leadership

• Provide CTO-level technical leadership within complex modernization and platform-migration deals across strategic DIB accounts. Advise field teams on architecture-driven deal strategy including regulatory workload placement, cyber-risk posture alignment, and sovereign platform eligibility constraints.
• Provide strategic technical leadership across USPSI in shaping DIB AI, cloud, and security adoption frameworks. Mentor senior architecture and program leads on mission-driven technical prioritization and represent USPSI technical strategy within cross-company initiatives and forums across the company.

Analysis of Customer and Market Signals

• Identifies highly complex opportunities and gaps in the implementation of multiple feature areas (e.g., product, service) across divisional boundaries including comparison of various quality and performance metrics to various solutions. May define and lead customer engagements to solicit feedback and understand their experiences with Microsoft’s products and services. Acts as a subject matter expert in performing highly complex market research in collaboration with other teams, conducting competitive analyses, and examining customer and technology-related industry trends, as well as industry-specific requirements or regulations. Brings product usage, product telemetry, and service data together to identify highly complex patterns, generate hypotheses, and build a plan to have a impact on the product.
• Demonstrates and builds experiences across multiple groups or divisions. Coaches internal team to develop problem statements and form hypotheses of multiple feature areas (e.g., product, service) across divisional boundaries to address highly complex business, program, and customer needs, and/or market opportunities; identifies all dependencies of other features. Owns and performs experiments to test hypotheses and inform decisions on what multiple feature areas (e.g., product, service) to introduce across divisional boundaries. Establishes clarity of patterns of root problem and how it relates with previously seen trends across customers; determines the customers/sectors impacted, and uses research evidence to influence feature prioritization. Determines and leads large process improvements to quickly scope insights. Leads and drives alignment between the customer, the market, internal stakeholders, senior leadership, and the goals and strategy of Microsoft. Collaborates with others (e.g., Engineering, Marketing, Design) to ensure that they can satisfy customer requirements. Evaluates the market size and explores new opportunities to determine for greatest value to the business. Defines solution options and proposed solution roadmap across multiple feature areas within multiple stages.

Product/Service Definition

• Works with Software and Hardware Engineering to design architecture and integrated customer solutions to highly complex technical needs for multiple feature areas (e.g., product, service) across divisional boundaries. Reviews design documents and architecture proposals, and may provide approvals. Understands what options are available and leads others to identify and select best option for needs, and creates new solutions if needed. Works with architects and technical partners to develop future proof architecture. Works with internal and external technical partners and/or architects to represent technical solutions to customers.
• Defines the program(s) goals and prioritization for the multiple feature areas (e.g., product, service) they own across divisional boundaries. Translates the needs of the organization and other teams into program goals and prioritized deliverables based on data insights. Provides solutions or recommendations to key stakeholders to make complex decisions based on data-driven identified risks and tradeoffs.

Product/Service Development

• Creates relationships to drive orchestration and integration efforts for the development and implementation process of multiple features areas (e.g., product, services) for large and highly complex cross functional projects with internal teams and external partners. Influences leadership on objectives. Collaborates and coordinates across the business to ensure alignment and gain buy in on product management and release, including tradeoffs, adjustments, and improvements as feasible.
• Partners with the engineering team to contribute, prioritize, and deliver on the roadmap for multiple feature areas (e.g., product, service) across divisional boundaries. Understands the value proposition for the multiple feature areas across divisional boundaries and answers technical questions on the multiple feature areas they own across divisional boundaries. Justifies capacity requirements and advocates for the right resource allocation.
• Tracks, coordinates, and communicates end-to-end project schedules (e.g., epics, sprint/semester plans, milestones, timelines, releases) for multiple feature areas (e.g., product, service) across divisional boundaries. Establishes and monitors processes, and drives accountability with stakeholders for following the established schedule and processes. Tracks and manages dependencies to enable cohesive, connected user scenarios, and to identify potential risk areas and escalate appropriately. Makes adjustments or course corrections when projects are not aligned to schedules or goals.
• Acts as a technical advisor to educate and evangelize the feature areas (e.g., product, service) across divisional boundaries they work on with customers via meetings, presentations, and other forums. Defines and leads direct customer (internal and/or external) engagements to solicit feedback and understand their experiences with the feature areas (e.g., product, service) across divisional boundaries. Helps deliver sales enablement and field support. Participates in business deals, creates strategic partnerships, and participates in pre-sales meetings with customers.

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Science, Technology, Engineering, Mathematics (STEM) or other related field AND 10+ years experience working across multiple disciplines/domains (e.g., technology management, consulting, policy and regulations, legal/privacy, or a related field) OR equivalent experience.
• 6+ years experience managing cross-functional and/or cross-team projects.

Additional or Preferred Qualifications

• Bachelor's Degree AND 10+ years experience in engineering, solution development, product/technical program management, data analysis, technical sales, or product development

• • OR equivalent experience.

• 8+ years experience managing cross-functional and/or cross-team projects.
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

National Technology IC6 - The typical base pay range for this role across the U.S. is USD $155,800 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,400 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.