Business Administrator
Microsoft
Administration
Redmond, WA, USA
USD 31.49-51.97 / hour
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The CE&S Strategy and Operations (S&O) organization is seeking an experienced Business Administrator to provide support to the executive leadership team. The CE&S S&O team works across stakeholders on critical initiatives to drive the mission and strategy of the organization forward.
The ideal candidate is someone who can navigate and change directions quickly within a fast-paced environment and can embrace a challenge head on with confidence, a calm sense of urgency, and a positive attitude, along with a professional demeanor, and a desire to remove barriers to ensure success. Additional attributes needed for this role are high detail-orientation, ability to successfully multi-task, and provide consistent and timely follow-through. As well as demonstrating integrity and the ability to handle confidential information appropriately.
A successful candidate will have demonstrated work experience in a fast-paced executive environment, the ability to design and deliver against a plan, manage time to ensure deadlines are met, prioritize deliverables of multiple projects within a dynamically changing workload. Additionally, demonstrate solid communications skills in a global environment and work collaboratively with teams from various disciplines.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
You will provide strategic calendar and time planning support for managers, and will align calendar based on executives’ preferences and style. You’ll also build and leverage a cross-organizational network to enable team work.
You will participate in the Business Support community and begin to provide leadership, such as by seeking mentors. You’ll also facilitate team experience and onboarding activities.
You will own the coordination, logistics, and direction of events, delegating as necessary. You’ll also be able to balance multiple projects end to end with varying deadlines.
You will oversee inventory management, participate in discretionary budget tracking and reporting, and own expense management. You’ll also understand and help implement rhythm of business (ROB).
You will manage up-to-date space-management processes and team spaces, maintaining detailed data to recommend changes and identify future requirements. You’ll also manage travel arrangements and create detailed itineraries for daily activities.
Qualifications
Required Qualifications:
- 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.
- Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
- OR equivalent experience.
- 2+ years experience serving as mentor to others.
- 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
- 2+ years supporting a CVP or equivalent
- 2+ years of managing a complex calendar on behalf of an executive
Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $31.49 - $51.97 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $42.93 - $59.33 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.