Office Manager Singapore & Workplace Experience Asia

Principal Responsibilities

Office Management:

• Oversee the day-to-day operations of the Singapore office i.e. Reception services & Business support
• Manage office facilities, including maintenance, events, and vendor relationships
• Ensure compliance with local regulations and company policies

Workplace Experience:

• Lead and manage workplace experience projects across APAC, ensuring alignment with the company's strategic goals and employee needs
• Identify and implement process improvements to elevate the APAC workplace experience and embed operational efficiency & effectiveness
• Develop and maintain standard operating procedures (SOPs) for office operations including Business Continuity Planning & emergency readiness

Project Management:

• Coordinate and manage office capacity planning, seat allocation, office renovation, and expansion projects
• Collaborate with internal and external stakeholders to ensure project success.
• Monitor project timelines, budgets, and deliverables

Travel Support:

• Oversee Travel operations for Singapore
• Collaborate with Business Support team to improve the travel experience
• Develop strategies & implement actions to increase efficiency in the travel process.

Administrative Support:

• Provide administrative support to senior management and other departments as needed
• Manage office supplies, equipment, and inventory
• Organize and coordinate meetings, events, and travel arrangements

Team Leadership:

• Supervise and mentor administrative staff
• Foster a positive and collaborative work environment at both a local & regional level through workplace experience projects
• Conduct performance reviews and provide feedback

Qualifications Required

Experience:

• Proven track record of managing workplace experiences or service experiences in a related field
• Experience in a corporate or financial services environment is preferred.
• Must have experience in leading teams including leading projects across a matrix structure

Skills:

• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and office management software

Qualities:

• High attention to detail and a commitment to quality
• Ability to work independently and as part of a team
• Strong problem-solving skills & the ability to think critically