Employee Experience and Engagement Coordinator

We are seeking a detail-orientated and proactive Employee Experience and Engagement Coordinator to join our Employee Experience and Engagement team within the Human Resources department of Millennium. This role is ideal for someone with 1-3 years of experience in learning and development, program management or a related field who is passionate about driving employee growth and development in a fast-paced environment.

As an Employee Experience and Engagement Coordinator at Millennium, your main responsibility is to play a key role in organising the details and delivery of impactful learning programs to support the development of our workforce and meet the needs of employees at all levels.

Key Responsibilities

Program Coordination:

• Coordinate the logistics for learning and development programs, including scheduling, vendor booking and managing participant registrations
• Ensure all training materials, resources and tools are prepared and distributed in advance of sessions
• Track attendance, participation and completion rates for the training programs
• Manage the onboarding of vendors, contract management and statements of work with internal stakeholders
• Maintain a project plan, timeline and track the budget for learning initiatives
• Update and manage the Learning Management system (LMS) ensuring courses, materials and employee progress is tracked

Stakeholder Collaboration

• Act as a point of contact for employees and managers regarding trainings schedules and resources
• Collaborate closely with HR colleagues
• Support external vendors and trainers by coordinating logistics and ensuring smooth delivery of programs

Continuous Improvement

• Gather feedback from participants and trainers to improve future programs
• Identify opportunities to streamline processes and improve the efficiency of learning program delivery
• Stay updated on trends and best practices in employee engagement and experience to contribute to ideas for new initiatives

Qualifications/Skills Required

• 1-3 years of professional HR work experience in learning and development, program management or a related HR role
• Strong organizational and time management skills with the ability to manage multiple tasks simultaneously
• Proficient in Microsoft Office Suite (word, excel, powerpoint) and familiarity with the LMS
• Attention to detail and a proactive approach to problem solving